Randi Posted Tue 29th of April, 2014 09:29:14 AM
Our office fired a patient a few months ago. His new physician sent a release for his medical records to us the next day and we forwarded them to his new doctor the same day. We did not charge any fees. Now, I am being told that since we fired this patient, he was no longer our patient, that we should've charged the normal fees for medical records. Is this correct?
SuperCoder Answered Tue 29th of April, 2014 10:12:30 AM
Yes, you should have. He can ask for copies of all medical records that relate to any current or chronic problems he suffered past years. Doctors’ notes, test results and other information will be useful to his new doctor. In general, access to these records is regulated by HIPAA federal government policies which address access to health records. However, each state has its own laws about how to make formal requests, and how that request will be carried out. He will likely need to make the request in writing, and may have to pay for the copies. Further, if his doctor uses an electronic medical record keeping system (EMR), then he may find that the process will be altered, depending on whether the new doctor is using a similar system.
Randi Posted Tue 29th of April, 2014 13:18:30 PM
I was always under the understanding that you cannot charge for medical records if they are doctor to doctor. I understand there's a charge for doctor to patient.
SuperCoder Answered Wed 07th of May, 2014 06:59:44 AM
Please See the below attached article, I would say no-doctor to doctor