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cigna electronic claims processing

Pavan Posted Fri 18th of February, 2011 19:54:40 PM

Cigna is claiming that they have had a backlog due to computer glitches on confirming electronic claims with payer id to submitters since January 2011. Is this true? Some claims were rejected out right as un-processable by them. Can anyone throw some light on this situation. They are now prioritizing loading them in their system
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