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How to Create a Patient-Centered Practice
Thu, Dec 19, 2019
1 AAPC - Approved CEU

Reserve Your Seat. It's Free!

Are you obtaining new patients? Are your existing patients satisfied? Studies show that organizations that deliver superior customer experience achieved 50% higher in net margins than organizations providing average customer experience. Learn how to provide superior customer care with insightful, cost-effective methods to improve your financials through impactful patient engagement.

Join Nikki Taylor, MBA, CPC®, COC™, CPMA®, CRC™ for this FREE webinar and take a proactive approach to creating a patient-centered practice, where you’ll:

  • Learn how to engage patients before they walk through your doors
  • Find out how to use scribes for improved physician and patient engagement
  • Get the details on telemedicine and find out if it’s good a fit for your practice
  • Get tips for improving patient relations and protecting your practice’s reputation
  • Learn valuable patient portal tips to make the most of your EMR

Who should attend this webinar:

  • Practice Managers (CPPM®)
  • Physicians (MD), Mid-level Providers
  • Certified Medical Coders (CPC®)
  • Mid-Level Providers

Earn 1 AAPC CEU for CPC® & CPPM®

Speaker Bio:

Nikki Taylor


Nikki is a content specialist for TCI SuperCoder where she develops content for, the online coding and healthcare resource division of The Coding Institute. She develops content for webinars, onsite and virtual training courses for multiple specialties, and books. Nikki specializes in auditing, medical coding, medical billing, and practice management for multiple specialties and has over 15 years of experience in those areas. Nikki holds a bachelor’s degree in healthcare management from Mount Olive University in Mount Olive, North Carolina and a master’s degree in business administration with a concentration in healthcare management from Saint Leo University in Saint Leo, Florida. Through AAPC, she is a Certified Professional Coder (CPC®), Certified Outpatient Coder (COC™), Certified Professional Medical Auditor (CPMA®), and Certified Risk Adjustment Coder (CRC™).

CPC®, CPMA®, CRC™, COC™, CPB™, & CPPM® are registered trademarks and copyrights of AAPC.

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