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PAST WEBINAR

How to Create a Patient-Centered Practice

Are you obtaining new patients? Are your existing patients satisfied? Studies show that organizations that deliver superior customer experience achieved 50% higher in net margins than organizations providing average customer experience. Learn how to provide superior customer care with insightful, cost-effective methods to improve your financials through impactful patient engagement.
 

Join Nikki Taylor, MBA, CPC®, COC™, CPMA®, CRC™ for this FREE webinar and take a proactive approach to creating a patient-centered practice, where you’ll:
 

  • Learn how to engage patients before they walk through your doors
  • Find out how to use scribes for improved physician and patient engagement
  • Get the details on telemedicine and find out if it’s good a fit for your practice
  • Get tips for improving patient relations and protecting your practice’s reputation
  • Learn valuable patient portal tips to make the most of your EMR

Who should attend this webinar:

  • Practice Managers (CPPM®)
  • Physicians (MD), Mid-level Providers
  • Certified Medical Coders (CPC®)
  • Mid-Level Providers

Earn 1 AAPC CEU for CPC® & CPPM®

Nikki Taylor
MBA, CPC®, COC™, CPMA®, CRC™

Nikki is a content specialist for TCI SuperCoder where she develops content for SuperCoder.com, the online coding and healthcare resource division of The Coding Institute. She develops content for webinars, onsite and virtual training courses for multiple specialties, and books. Nikki specializes in auditing, medical coding, medical billing, and practice management for multiple specialties and has over 15 years of experience in those areas.

Nikki holds a bachelor’s degree in healthcare management from Mount Olive University in Mount Olive, North Carolina and a master’s degree in business administration with a concentration in healthcare management from Saint Leo University in Saint Leo, Florida. Through AAPC, she is a Certified Professional Coder (CPC®), Certified Outpatient Coder (COC™), Certified Professional Medical Auditor (CPMA®), and Certified Risk Adjustment Coder (CRC™).

 

CPC®, CPMA®, CRC™, COC™, CPB™, & CPPM® are registered trademarks and copyrights of AAPC.

Nikki Taylor
MBA, CPC®, COC™, CPMA®, CRC™

Nikki is a content specialist for TCI SuperCoder where she develops content for SuperCoder.com, the online coding and healthcare resource division of The Coding Institute. She develops content for webinars, onsite and virtual training courses for multiple specialties, and books. Nikki specializes in auditing, medical coding, medical billing, and practice management for multiple specialties and has over 15 years of experience in those areas.

Nikki holds a bachelor’s degree in healthcare management from Mount Olive University in Mount Olive, North Carolina and a master’s degree in business administration with a concentration in healthcare management from Saint Leo University in Saint Leo, Florida. Through AAPC, she is a Certified Professional Coder (CPC®), Certified Outpatient Coder (COC™), Certified Professional Medical Auditor (CPMA®), and Certified Risk Adjustment Coder (CRC™).

 

CPC®, CPMA®, CRC™, COC™, CPB™, & CPPM® are registered trademarks and copyrights of AAPC.

ARCHIVED WEBINARS

Dec 19, 2019
1 AAPC - Approved CEU

Nikki Taylor
MBA, CPC®, COC™, CPMA®, CRC™

Are you obtaining new patients? Are your existing patients satisf...

Nov 26, 2019
1 AAPC - Approved CEU

Nikki Taylor
MBA, CPC®, COC™, CPMA®, CRC™

Don’t just survive—thrive! Gain helpful practice management a...

Oct 30, 2019
1 AAPC - Approved CEU

Nikki Taylor
MBA, CPC®, COC™, CPMA®, CRC™

Conquer code changes for CPT® and secure your revenue for 2020! ...

Sep 25, 2019
1 AAPC - Approved CEU

Nikki Taylor
MBA, CPC®, COC™, CPMA®, CRC™

Don’t land in hot water! Clear up your Medicare compliance ques...

Aug 28, 2019
1 AAPC - Approved CEU

Nikki Taylor
MBA, CPC®, COC™, CPMA®, CRC™

Clear up PCS coding confusion and get in the know! Boost your PCS...

Jul 25, 2019
1 AAPC - Approved CEU

Nikki Taylor
MBA, CPC®, COC™, CPMA®, CRC™

Gear up for the next round of updates for ICD-10-CM! Don’t wait...

Jun 26, 2019
1 AAPC - Approved CEU

Nikki Taylor
MBA, CPC®, COC™, CPMA®, CRC™

Clear up confusion surrounding modifier usage and get in the know...

May 29, 2019
1 AAPC - Approved CEU

Nikki Taylor
MBA, CPC®, COC™, CPMA®, CRC™

Clear up your E/M coding and documentation confusion, boost up yo...

Apr 25, 2019
1 AAPC - Approved CEU

Nikki Taylor
MBA, CPC®, COC™, CPMA®, CRC™

Has your practice gone virtual and if not, do you want to learn h...

Mar 27, 2019
1 AAPC - Approved CEU

Nikki Taylor
MBA, CPC®, COC™, CPMA®, CRC™, AAPC Fellow

Put your risk adjuster’s hat on and learn the basics of risk ad...

Feb 27, 2019
1 AAPC - Approved CEU

Nikki Taylor
MBA, CPC®, COC™, CPMA®, CRC™

Want to know what the feds are up to? Are you curious about what ...

Jan 29, 2019
1 AAPC - Approved CEU

Nikki Taylor
MBA, CPC®, COC™, CPMA®, CRC™

Back in July of 2018, CMS dropped some bombshells in its Medicare...

Dec 20, 2018
1 AAPC - Approved CEU

Nikki Taylor
MBA, CPC®, COC™, CPMA®, CRC™, AAPC Fellow

Give your revenue cycle a professional tune up! Get the inside sc...

Nov 14, 2018
1 AAPC - Approved CEU

Nikki Taylor
MBA, CPC®, COC™, CPMA®, CRC™, AAPC Fellow

Give your interview skills a professional tune up! Get the inside...

Oct 25, 2018
1 AAPC - Approved CEU

Nikki Taylor
MBA, CPC®, COC™, CPMA®, CRC™, AAPC Fellow

Conquer code changes for CPT® and secure your revenue for 2019! ...

Sep 20, 2018
1 AAPC - Approved CEU

Nikki Taylor
MBA, CPC®, COC™, CPMA®, CRC™, AAPC Fellow

Give your Primary Care coding a tune up! Get the inside scoop on ...

Aug 02, 2018
1 AAPC - Approved CEU

Nikki Taylor
MBA, CPC®, COC™, CPMA®, CRC™, AAPC Fellow

Put your risk adjuster’s hat on and learn the basics of risk ad...

Aug 22, 2018
1 AAPC CEU

Nikki Taylor
MBA, CPC®, COC™, CPMA®, CRC™, AAPC Fellow

Clear up PCS coding confusion and get in the know! Boost your PCS...

Jul 10, 2018
1 AAPC CEU for CPC®, CPB™, CPC-P®, CPMA®, COC™ & CPPM®

Nikki Taylor
MBA, CPC®, COC™, CPMA®, CRC™, AAPC Fellow

Gear up for the next round of updates for ICD-10-CM! Don’t wait...

Jun 27, 2018
1 AAPC CEU for CPC®, CPB™, CPMA®, CPCO™, CDEO® & CPPM®

Nikki Taylor
MBA, CPC®, COC™, CPMA®, CRC™, AAPC Fellow

Stay one step ahead of CMS and OIG and get the inside scoop on th...