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Effective Communication with Providers

Rachel M. Kaser BS, CPC, MHSA March 29, 2017

1 AAPC - Approved CEU

In this webinar, you will learn how to effectively communicate with providers regarding coding, documentation and compliance! You will also learn about a variety of tools that can be utilized for various ways of pushing information directly to the provider, with their best interest in mind. Tips will be provided to ensure providers are engaged and receptive utilizing various methods of communication by various staff.


By attending this free webinar, you can learn how to utilize the “What’s in It for Me?” approach to capture the attention of providers and ensure their overall success.


Rachel M. Kaser, BS, CPC, MHSA, AHIMA-Approved ICD-10-CM/PCS Trainer; Auditor for, will be hosting this complimentary webinar that will teach the proper communication techniques and strategies to engage physicians within the practice.


By the end of this webinar participants will be able to:

  • Avoid over-communicating
  • Determine the most effective way to communicate with providers
  • Ensure success with face-to-face meetings to efficiently relay crucial information
  • Manage communication styles among a variety of provider personalities
  • Maintain trust of the provider by communicating in a respectful, meaningful manner
  • Gain the opportunity to trial expert tools specific to your practice to streamline the revenue cycle process and increase ROI
  • Deliver attention-grabbing messages across various mediums


Register now and see how you can begin to share a wealth of knowledge with your providers in a meaningful way!


Who should attend:

  • Auditors
  • Billers
  • Coders
  • Clinicians
  • Hospital Administrators
  • Physicians
  • Practice Managers


Earn 1 AAPC CEU for CPC®, COC™, CPC-P®, CPB™, CPMA®, CPCO™ and CPPM®.


Note: The AAPC CEU is available to all live webinar attendees. CEUs for archived webinars are available only to SuperCoder subscribers.


Speaker Bio:


Rachel M. Kaser



Rachel M. Kaser is an Auditor for from The Coding Institute, where she completes audits for numerous clients including hospitals, large and small group practices, and specialty clinics. Through American Academy of Professional Coders (AAPC), she is a Certified Professional Coder (CPC®) since 2008. She is also an AHIMA-Approved ICD-10-CM/PCS Trainer. Rachel has a Bachelor’s degree in Business Management from Oakland University in Rochester, Michigan and a Master’s degree in Health Services Administration from Central Michigan University in Mt. Pleasant, Michigan.


CPC®, COC™, CPC-P®, CPB™, CPMA®, CPCO™ and CPPM® are registered trademarks and copyrights of AAPC.

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