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Practice Management Alert

Patient Relations:

Put Patients at Ease With a Relaxed Reception Area

Cleanliness is next to godliness in the places your patients wait. You can’t make a value judgment about a patient’s state of mind when he opens the practice door. He might be scared, annoyed, or anxious that he has to see the physician. Practices can help mitigate any negative patient feelings about “going to the doctor” by making the reception [...]