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Part B Insider (Multispecialty) Coding Alert

READER QUESTION:
Avoid 99339 for Phone Call

Question: Our doctor spent a long time on the phone with a patient’s son discussing the patient’s chronic problems. We billed 99339 (Individual physician supervision of a patient [patient not present] in home, domiciliary or rest home…). Is that correct?  Answer: Your payer will probably not accept 99339 for this. You should use 99339 to describe the work a doctor provides [...]