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Ophthalmology Coding Alert

Explain Refraction Billing Issues to Patients With These Tips

Tip: Create a refraction policy to smooth the conversation. Every eye care practice has experienced this situation many times: The physician performs refraction to pinpoint a patient's eyeglass prescription, and then the patient complains about receiving a service that the payer doesn't cover. Patients are left with the bill and the office staff is left feeling uncomfortable about the unpleasant [...]

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