MDS Alert

Person-Centered Care: Use These Words, Avoid Certain Tones


- Published on Thu, Dec 07, 2017
Brush up on how your language affects every aspect of the care you provide. Your facility can adjust its policies and procedures to prioritize residents and put them at the center of their own care, but real culture change will come when even language is truly resident-centered. Pioneer Network, based in Rochester, New York, has led the way in the [...]


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