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Anesthesia Coding Alert

Patient Relations:
Keep 4 Points in Mind When Filling Medical Record Requests

Tip: See it as a chance to improve patient relationships. Patients who request access to their medical records are doing more than adding work to your staff’s daily routine. They’re giving you an opportunity to build patient relations practice customer service skills. Why it matters: First remember that a patient has every legal right to her medical records, and if [...]

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