How Did We Get to Be SuperCoders? Meet Our Highly Credentialed, Professional Team
We know how important medical coding and billing are to all parties involved including healthcare providers, patients, and (of course) you. That’s why we only hire trained, experienced, top-notch team members to provide you with information and advice.
Our staff has the power of more than 110 years combined experience, and the strength of more than 15 different professional and educational credentials.
Senior Coding Manager, SuperCoder.com
Chandrashekhar has 18 years of experience in the healthcare sector. He serves TCI as a senior manager - medical coding, and specializes in multispecialty coding, billing, adjudication, payment policy management services, and product development logic creation. Chandrashekhar oversees coding updates, enhancements, customer coding queries, and new product development for SuperCoder. He is expert in customizing the crosswalk data creation for CPT® to ICD-10-CM, CPT® to modifier, CPT® to HCPCS, NDC to HCPCS, HCPCS to ICD-10-CM, HCPCS to modifier.
Chandrashekhar has previously worked as a multispecialty coder and billing and denial expert, and also worked as a payment policy management expert in creating the logics for coding, billing, and reimbursements.
Chris has worked for TCI for nearly 15 years. He is currently the editor for Orthopedic Coding Alert, Pain Management Coding Alert, and Neurology and Pain Management Coding Alert.
During his time at TCI, Chris has written coding newsletters for many other specialties as well: emergency department, gastroenterology, neurosurgery, internal medicine, ophthalmology, optometry, and otolaryngology, to name a few.
Chris has a BA in English and an MS in technical communication from North Carolina State University. He became a Certified Professional Coder (CPC®) through AAPC in 2018.
BA, M. Phil., CPC, COBGC, Approved AHIMA ICD-10 Trainer
Managing Editor, Newsletters
Suzanne is your go-to resource for your toughest ob-gyn specific questions. She has been the Ob-gyn Coding Specialty Alert editor for since 2004. Suzanne is a Certified Obstetrics Gynecology Coder (COBGC™).
During her coding writing career, she has covered oncology, cardiology, gastroenterology, neurology, neurosurgery, orthopedics, otolaryngology, and physical medicine and rehab.
Suzanne has a Bachelor of Arts degree from North Carolina State University and an international master’s degree in philosophy from Trinity College Dublin. She became a Certified Professional Coder (CPC®) through AAPC in 2004 and is an Approved AHIMA ICD-10 Trainer.
Rachel writes about the Minimum Data Set, practice management, and ICD-10 coding, focusing on the issues that keep nursing facility and medical office personnel up at night, while choosing and writing content through the lens of patient-driven care.
Rachel has a Bachelor of Arts in English from Lehigh University in 2010, a Master of Arts in 19th Century Literature and Culture from University of York (U.K.) in 2011, and a Master of Science in Narrative Medicine from Columbia University in 2012. She also runs a farmstead in the Finger Lakes region of New York, focusing on sustainably raising happy, healthy heritage-breed livestock.
Lay Terms Editor, SuperCoder.com
Ellen is a lay terms editor for SuperCoder.com.
Ellen is a former development editor for Health Professions Institute, where she coauthored Healthcare Documentation Fundamentals and Practice, 4e, a highly acclaimed healthcare documentation training program. She also coauthored 20 editions of the Saunders Pharmaceutical Word Book and is an author of the Sloane Medical Word Book, 4e and 5e, and Dorland’s Medical Speller, 1e and 2e. She was a consultant for the 20th and 21st editions of Taber’s Cyclopedic Medical Dictionary.
In addition, Ellen has taught healthcare documentation, medical terminology, pathophysiology, pharmacology, and laboratory medicine onsite and online for state and private colleges in Florida.
Senior Medical Coding Content Writer, SuperCoder.com
Rabia has 10 years of experience in the healthcare sector. She serves TCI as senior medical coding content writer. She also works on Ask an Expert queries and SuperCoder tool enhancement. Prior working with TCI, she has worked in medical summarization for attorneys, medical underwriting and clinical fraud investigator for leading insurance companies in the United States.
Rabia earned her bachelor’s degree in Unani Medicine and Surgery (BUMS) and master’s in business administration. She has solid medical knowledge and keeps updating herself through research and reading medical articles and journals. She has a good hold in human diseases and diagnoses.
BS, BA, CPC
Ellen regularly covers medical coding and compliance for pathology and laboratory as well as general surgery. The 18-year Coding Institute veteran has served as the editor of Pathology/Lab Coding Alert since its inception in 1999 and is also the current editor of General Surgery Coding Alert.
Ellen also shares her coding know-how by presenting at various Coding Institute webinars and live conferences, and contributing to several Coding Institute and AAPC publications.
Ellen has a Bachelor of Science in agronomy and a Bachelor of Arts in philosophy from the University of Tennessee. She is a Certified Professional Coder® (CPC®) through the AAPC since 2003.
Leesa A. Israel
BA, CPC, CUC, CEMC, CPPM, CMBS, AAPC Fellow, AAPC MACRA Proficient
Vice President, TCI Content & Online Tools
Leesa specializes in medical coding and reimbursement for evaluation & management, urology and general surgery, as well as billing and collections policies and strategies for physician practices.
Leesa is currently the vice president of content and online tools for The Coding Institute (TCI), overseeing SuperCoder.com and TCI newsletters. Leesa manages the P&L for two of TCI’s three main product divisions, directly and indirectly supervising a global staff of over 50, with the goal of providing customers the most up-to-date, in-depth healthcare resources possible. She also presents on coding and billing issues at local and national events.
Through AAPC, she is an AAPC Fellow, a Certified Professional Coder (CPC®), a Certified Urology Coder (CUC™), a Certified Evaluation & Management Coder (CEMC™), and a Certified Physician Practice Manager (CPPM®), and is certified MACRA proficient. Leesa is a member of the Medical Association of Billers (MAB) and is a Certified Medical Billing Specialist® (CMBS™).
Leesa has a bachelor’s degree in communication/journalism from St. John Fisher College in Rochester, NY. A real go getter, she has double-minors in English and Economics.
Rebecca L. Johnson
Executive Editor, Newsletters
Rebecca has covered the ever-evolving home health and hospice markets for 20 years, starting about the time the Balanced Budget Act ushered in the devastating Interim Payment System.
Under a myriad of payment and regulatory changes, Rebecca has helped home health agencies and hospices thrive and stay compliant. She has also covered markets ranging from internet banking to managed care to physicians. She is an expert on legislation, regulation, reimbursement, operations, business strategies, and more.
Rebecca received her Bachelor of Science degree from University of Illinois Urbana-Champaign.
MPT, CPC, CPMA
Sr. Medical Coder, SuperCoder.com
Ariz is a senior medical coder for TCI. He has over 10 years’ experience in healthcare industry, of which seven years have been spent in medical coding and auditing for physicians, provider education, and denial management. His areas of expertise include E/M visits for family practice, minor office procedures, as well intermediate skills in orthopedic surgery. He works on Ask An Expert (AAE), SuperCoder On Demand (SOD), lay terms for ICD-10-CM codes, and medical coding and tool-related queries for SuperCoder customers.
JD, MA, CPC, CHONC
Senior Content Specialist, SuperCoder.com
Deborah helps ensure TCI SuperCoder’s online content meets our high-quality standards, working on everything from quarterly data updates and tool enhancements to social media and blog posts.
Deborah joined the company in 2004 as a member of TCI’s respected Coding Alert editorial team. As an editor, she spent years researching and sharing practical guidance on coding and compliance for radiology, cardiology, and oncology/hematology. She also has covered the ins and outs of coding for orthopedics, audiology, skilled nursing facilities (SNFs), and more.
Deborah received her Certified Professional Coder (CPC®) certification from AAPC in 2004 and her Certified Hematology and Oncology Coder (CHONC™) credential in 2010.
Beth A. Rich Martin
Product Director, Publishing, Training, and Continuing Education
Beth has overseen publishing of over 200 training books, coding manuals, and reference books for healthcare professionals and post-secondary students across the U.S. She also oversees customized curriculum development and training projects for healthcare providers. Beth takes pride in ensuring that educational products align with the ever-changing healthcare industry to fully prepare customers to meet billing, coding, and reimbursement challenges.
Beth is the author of Medical Coding: A Journey, a textbook that teaches all facets of medical coding to beginners, published by Pearson Prentice-Hall. She worked as an allied health instructor for over 14 years for post-secondary schools, teaching courses in medical coding, insurance, self-pay billing and collections, revenue cycle management, Medicare and payer regulations, practice management and electronic health record software, reimbursement methodologies, resume and interview preparation, and soft skills related to customer service and professionalism. Beth teaches a myriad of subjects nationally, including speaking at conferences and conducting training webinars. For almost a decade, Beth oversaw patient access, patient financial services, customer service, and marketing for hospitals and large physician groups. She also worked as a national healthcare consultant and subject matter expert on allied health textbooks for Pearson Prentice-Hall and McGraw-Hill Higher Education.
Beth has a BS degree in English/Writing and wrote features for several newspapers and various publications. She has been a certified outpatient coder (COC®) for over 10 years.
Content Editor and Writer, Books
Lisa has six years of experience as a medical coder, specializing in emergency department coding, E/M level assignments, and infusion and injection coding. She currently serves as a coding content editor for TCI. Prior to joining TCI, Lisa worked for several hospitals, including a Level 1 trauma center, as medical coder.
Lisa earned her bachelor’s degree from the State University of New York College of Environmental Science and Forestry in 1992 and her associate degree in Health Information Technology from Alfred State College in 2011. Additionally, she received her Registered Health Information Technician (RHIT) certification from the American Health Information Management Association (AHIMA) in 2011.
BA, MA, CPC-A
An experienced teacher and published author, Bruce is TCI’s new voice of primary care, delivering advice and insights every month for coders in the fields of family, internal, and pediatric medicine through Primary Care Coding Alert and Pediatric Coding Alert. Additionally, he is the current editor of E/M Coding Alert.
Bruce has a Bachelor of Arts degree from Loughborough University in England and a Master of Arts degree from The College at Brockport, State University of New York. He recently became a Certified Professional Coder (CPC®), credentialed through AAPC.
MA, CPC, CCS-P, COC
Brett has six years of experience as a medical coder, specializing in the field of radiology. He currently serves as the editor of the Radiology, Otolaryngology, and Outpatient Facility Coding Alerts.
Prior to joining TCI, his work as a coder included excelling in the administrative ins-and-outs of medical billing, such as appealing coverage denials and negotiating insurance contracts for physicians.
Brett earned his bachelor’s degree in Psychology from the University of Vermont in 2011 and his Master’s degree in Psychology from Medaille College in 2016. He received his Certified Professional Coder (CPC®) and Certified Outpatient Coder (COC™) certifications from the American Academy of Professional Coders (AAPC) in 2011 and 2018, respectively. Additionally, he received his Certified Coding Specialist – Physician-based (CCS-P®) certification from the American Health Information Management Association (AHIMA) in 2018.
PT, PhD, ICD-10-CM proficient
Books Content Editor
Harshita is a physical therapist with 15 years of experience working in the healthcare field and has been involved in teaching, patient care, research, and academic administration at the university level for more than 10 years. She has contributed in content creation for newsletters, lay terms, eLearning modules, and more. Currently, she works for the books division to ensure quality and accuracy of the content.
Harshita has a Master’s in Cardiopulmonary Specialty, and a Ph.D. in Women’s Health. She obtained her ICD-10-CM proficiency certificate from AAPC.
Nikki N. Taylor
MBA, COC, CPC, CPMA, CRC, AAPC Fellow
Content Specialist, SuperCoder.com
Nikki is a content specialist for TCI SuperCoder, where she develops content for SuperCoder.com, the online coding and healthcare resource division of The Coding Institute. She develops content for webinars, onsite and virtual training courses for multiple specialties, and books.
Nikki specializes in auditing, medical coding, medical billing, and practice management for multiple specialties and has over 15 years of experience in those areas.
Nikki holds a bachelor’s degree in healthcare management from Mount Olive University in Mount Olive, North Carolina and a master’s degree in business administration with a concentration in healthcare management from Saint Leo University in Saint Leo, Florida. Through AAPC, she is an AAPC Fellow, Certified Professional Coder (CPC®), Certified Outpatient Coder (COC™), Certified Professional Medical Auditor (CPMA®), and a Certified Risk Adjustment Coder (CRC™).
Kristin J. Webb-Hollering
Kristin is the editor-in-chief of the popular compliance publications Part B Insider, Medicare Compliance and Reimbursement, and Health Information Compliance Alert.
With decades of experience as a writer and editor, Kristin focuses on such hot topics as MACRA and the different factions of Medicare reimbursement; the various Medicare proposals and rules—and how they impact practices; fraud and enforcement; federal health laws like the AKS, Stark, and CMPL; health IT and CEHRT; HIPAA privacy and security compliance; RAC, MAC, and CERT issues; coding basics and insight; cybersecurity and more.
Kristin keeps abreast of all things healthcare through extensive research and expert sources, education, conferences, and periodicals.
BA, MA, CPC-A
Meagan has been with TCI for two years, where she first began working as a marketing writer for SuperCoder.com. She currently serves as the editor of Cardiology Coding Alert, Neurosurgery Coding Alert, and Podiatry Coding Alert.
Meagan earned her bachelor’s degree in English from Barton College in 2008 and her Master’s degree in English from North Carolina State University in 2010. Additionally, she received her Certified Professional Coder (CPC®) certification from the American Academy of Professional Coders (AAPC) in 2017.
Patricia M. Zubritzky
Content Editor and Writer, Books
Trish has over 35 years of experience in healthcare, including over 10 years' consulting experience as the principal educator for corporate and client training, helping hospitals and physician groups across the U.S to bill and code correctly, analyze revenue processes, and implement effective redesign to improve profitability. She was also the director of patient access and patient financial services for acute care hospitals.
Trish is the author of Master the Interview and Land the Job, a comprehensive resource on the interview process and contributed her writing expertise to the textbook, Medical Coding: A Journey. Trish holds a Bachelor of Science degree in business administration from Robert Morris University in Pittsburgh, PA.