Certified Staff

How Did We Get to Be SuperCoders? Meet Our Fully-Certified Staff

We know how important medical coding and billing are to all parties involved including healthcare providers, patients, and (of course) you. That’s why we only hire trained, experienced, and fully credentialed staff members to provide you with information and advice.

Our staff has the power of more than 110 years combined experience, and the strength of more than 15 different professional and educational credentials. Our fully-certified staff is helping coders help doctors every single day.

 

Beth Rich Martin
BS, COC
Books Product Director

Beth is the Books Product Director for The Coding Institute, where she oversees coding manuals publications, incuding code books and hanbooks on coding, billing, and rembursement, as well as books on soft skills. Beth previously worked as the Senior Content Manager for SuperCoder.com where she oversaw writing lay terms and coding and billing tips for over 9,000 CPT codes, over 5,000 HCPCS codes, and over 30,000 ICD-10-CM codes. Beth currently manages a group of talented writers and editors who create and edit books, educational presentations, and marketing content. Beth is the author of Medical Coding: A Journey, a textbook from Pearson Prentice-Hall that teaches all facets of medical coding to beginners. She has worked as a billing and coding instructor for over 10 years for a post-secondary school, teaching courses in beginning, intermediate, and advanced medical coding, as well as medical office administration, revenue cycle processes, and reimbursement methodolgies. She also serves on the school’s Faculty Advisory Board. Beth has presented at national coding conferences and previously worked as a patient accounting, chart auditing, and customer service manager for almost a decade for large hospital systems and physician groups. She also has experience in healthcare consulting, helping providers across the U.S. to bill and code correctly and follow Medicare regulations. Beth has a BS degree in English/Writing and has been a certified outpatient coder for over nine years.

 

Suzanne Burmeister
M.Phil., CPC, COBGC, AHIMA-Approved ICD-10-CM Trainer

Each month, Suzanne guides practices and hospitals in best strategies and educates coders in common ICD-10 coding changes, in ICD-10 Coding Alert. Additionally, she can answer your ob-gyn specific questions. She has been the Ob-gyn Coding Specialty Alert editor for six years and counting. Suzanne is a Certified Obstetrics Gynecology Coder (COBGC™). During her coding writing career, she has covered cardiology, gastroenterology, neurology, neurosurgery, orthopedics, otolaryngology, and physical medicine and rehab. Suzanne has a bachelor of arts degree from North Carolina State University and an international master’s degree in philosophy from Trinity College Dublin. She became a Certified Professional Coder® (CPC®) through AAPC in 2004.

 

Torrey Kim
MA, CPC, CGSC

Torrey covers coding, billing, and compliance issues in-depth as the editor-in-chief of the weekly publication Part B Insider and the monthly Pediatric Coding Alert. With more than 10 years of experience, Torrey stays on top of the many transmittals, forums, determinations, guides, and coverage changes disseminated by Medicare, Medicaid, and other payers. She offers a unique insight into the multi-faceted area of coding, analysis, and compliance. While serving as the former editor of several other monthly coding Specialty Alerts, Torrey honed her medical coding skills. She broke down anatomical coding for orthopedics, radiology, and neurosurgery with her for-the-coder diagrams and helped many coders uncover faulty denials and documentation with her hard hitting case studies. In addition, Torrey has presented on Medicare issues at several audioconferences. Torrey has a bachelor’s degree in journalism from American University and a master’s degree from Wesleyan University. She is a Certified Professional Coder® (CPC®) and a certified General Surgery Coder® (CGSC®) through AAPC.

 

Deborah Marsh
JD, MA, CPC, CHONC
Coding Content Writer/Editor

Deborah concentrates on coding and compliance for radiology and cardiology, including the tricky world of interventional procedures, as well as oncology and hematology. Since joining The Coding Institute in 2004, she’s also covered the ins and outs of coding for orthopedics, audiology, skilled nursing facilities (SNFs), and more. Deborah earned a bachelor’s degree from Harvard University and law and master’s degrees from Duke University. She received her Certified Professional Coder® (CPC®) certification from AAPC in 2004 and her Certified Hematology and Oncology Coder™ (CHONC™) credential in 2010.

 

Leesa A. Israel
BA, CPC, CUC, CMBS

Leesa specializes in medical coding and reimbursement for urology and general surgery, as well as billing and collections policies and strategies for physician practices. Leesa is currently an executive editor in charge of editing and quality control of several coding and billing publications. She has written Urology Coding Alert for six years, as well as several other coding publications specialties such as neurosurgery, pulmonology, allergy, and ophthalmology. Leesa has also covered Medicare and private payer regulations, healthcare human resources, and Joint Commission policy. While researching and writing more than 1,700 pages of coding and billing information over the years, Leesa has consulted, and continues to consult, with clinical, coding, and billing experts throughout the U.S. She also presents on coding and billing issues at national events. Through AAPC, she is a Certified Professional Coder (CPC®) and a Certified Urology Coder™ (CUC™). Leesa is a member of the Medical Association of Billers (MAB) and is a Certified Medical Billing Specialist® (CMBS®). Leesa has a bachelor’s degree in communication/journalism from St. John Fisher College in Rochester, NY. A real go getter, she has double-minors in english and economics.

 

Ellen Garver
CPC, BA, BS

Ellen covers medical coding and compliance for pathology and laboratory. The 10-year Coding Institute veteran has served as the editor of Pathology/Lab Coding Alert since its inception. Now, she is the new editor of General Surgery Coding Alert. She also developed the pathology portion of the CPC® Training Camp and is actively working on creating additional sections for the three-day sessions. She has been a presenter for several pathology coding conferences and has learned the ins and outs of anesthesiology, cardiology, and plastic surgery coding by contributing technical editing for AAPC credentialing exam Specialty Study Guides. Ellen has a bachelor of science in agronomy and a bachelor of arts in philosophy from the University of Tennessee. She is a Certified Professional Coder® (CPC®) through AAPC.

 

Leigh DeLozier
lBS, CPC
Coding Content Writer/Editor

Leigh moved from the world of hospital public relations to writing Coding Alerts in 1999. She launched the Anesthesia Coding Alert and is currently the editor for additional publications including Neurology and Pain Management Coding Alert and Family Practice Coding Alert. She is the co-author of SuperCoder Anesthesia Coding EssentialsLeigh holds a bachelor’s of science degree in journalism from Georgia College. She became a Certified Professional Coder® (CPC®) through AAPC in 2002.

 

Jan Milliman
MA, HCS-D, COS-C, AHIMA-Approved ICD-10-CM Trainer
Director, Marketing Content Quality Assurance, and Managing Editor

Jan specializes in diagnosis coding for home health agencies and accurate completion of the home health OASIS assessment tool. Jan writes Home Health Coding & OASIS Expert. She enjoys researching reader questions and connecting with industry experts to gather on-the-job insight and advice. Jan has a bachelor’s degree in communication/journalism from St. John Fisher College in Rochester, NY, and a master’s degree in communication theory from the State University of New York College at Brockport. 

 

Nikki Taylor
MBA, COC, CPC, CPMA
Auditor

Nikki Taylor, MBA, COC, CPC, CPMA is an auditor for The Coding Institute, where she completes audits for several clients including hospitals, large and small group practices, and specialty clinics. In addition to auditing, she is also responsible for writing eLearning courses for ICD-10 and E/M training for various specialties. She also serves as a resource for Ask an Expert for Supercoder.com, where she answers questions from members on various billing, coding, and compliance issues. She has more than a decade of experience in multispecialty coding and auditing, billing,and practice management. She left the physician practice world for her current role with The Coding Institute. Nikki began her career in coding and billing many years ago by receiving an Associate in Science degree in Medical Office Technology. She went on to further her studies and now holds a Bachelor of Science degree in Healthcare Management from Mount Olive University in Mount Olive, North Carolina, and a Master’s Degree in Business Administration with a concentration in Healthcare Management from Saint Leo University in Saint Leo, Florida.  She obtained her (CPC®) Certified Professional Coder, (COC®) Certified Outpatient Coder, and (CPMA®) Certified Professional Medical Auditor certifications through AAPC. She maintains her coding knowledge through education, attending conferences, seminars, and reading coding periodicals and journals.  

 

Jerry Salley
BA, CPC
Coding Content Writer/Editor

Jerry has more than five years’ experience writing about coding. He focuses on eye coding with Coding Alerts for ophthalmology and optometry. One of the newer alerts, Dermatology Coding Alert, is benefiting from Jerry’s concise advice. He has also written about gastroenterology and urology coding, as well as Joint Commission accreditation, healthcare human resources, and behavioral healthcare reimbursement issues. A graduate of Furman University with a bachelor of arts in English, Jerry is a Certified Professional Coder® (CPC®) through AAPC.

 

Rebecca Johnson

Rebecca has been the brains, heart and soul behind Eli’s Home Care Week for 15 years. She dove into the industry right about the time that Balanced Budget A was wreaking havoc on Home Health Agencies' (HHAs) reimbursement and has been helping HHAs thrive and stay compliant ever since. She is an expert on legislation, regulation, reimbursement, clinical protocols, business strategies, and more.

 

Mary Compton
PhD, CPC
Editorial Director

Mary is The Coding Institute's Editorial Director and is responsible for the company’s newsletter and books product lines. During the past 15 years with Eli Research and The Coding Institute, Mary has served as a writer, manager, and strategic director for publications. 

 

Lindsey Rushmore
BA, MSOM, DOM, Dipl.OM
Coding Content Writer/Editor

Lindsey has been writing about the rehab industry since 2005. She is an acupuncturist, herbalist, and doctor of oriental medicine (DOM) in the state of New Mexico and enjoys keeping her writing skills polished by sharing breaking news and business tips for PTs, OTs, and SLPs. She covers all rehab settings, both inpatient and outpatient, in the flagship rehab publication, Eli’s Rehab Report. Lindsey speaks regularly with top industry leaders and the three key professional rehab associations, APTA, AOTA, and ASHA.

 

Patricia Zubritzky
BS, CRCE-I
Coding Content Editor

Trish has over 30 years of experience in healthcare, including over 10 years' consulting experience as the principal educator for corporate and client training, helping hospitals and physician groups across the U.S to bill and code correctly, analyze revenue processes, and implement effective redesign to improve profitability. She was also the director of patient access and patient financial services for acute care hospitals and contributed her writing expertise to the textbook, Medical Coding: A Journey. Trish holds a bachelor of science degree in business administration from Robert Morris University in Pittsburgh, PA.

 

Susan Dooley
MHA, BS, CMT
Coding Content Writer/Editor

Susan taught health information and healthcare documentation at the community college level for more than 20 years. She has a special love for medical language and terminology. She is passionate about ensuring accurate patient healthcare documentation through education. Susan earned her master’s degree in healthcare administration and informatics from the University of Phoenix and her bachelor’s degree in journalism from the University of Florida.  She is a certified medical transcriptionist through the Association for Healthcare Documentation Integrity (AHDI) and is AHDI’s 2015 president. She is a coding content writer and editor for SuperCoder.com.

 

Ellen Drake
BA, CMT-R
Coding Content Writer/Editor

Ellen is a former development editor for Health Professions Institute, where she coauthored Healthcare Documentation Fundamentals and Practice, 4e, a highly acclaimed healthcare documentation training program. She also coauthored 20 editions of the Saunders Pharmaceutical Word Book and is an author of the Sloane Medical Word Book, 4e and 5e, and Dorland’s Medical Speller, 1e and 2e. She was a consultant for the 20th and 21st editions of Taber’s Cyclopedic Medical Dictionary. In addition, Ellen has taught healthcare documentation, medical terminology, pathophysiology, pharmacology, and laboratory medicine in the classroom and online for state and private colleges in Florida. She is currently a freelance coding content writer and editor for SuperCoder.com.

 

Rachel M. Kaser
BS, CPC, MHSA, AHIMA-Approved ICD-10-CM/PCS Trainer
Auditor, SuperCoder.com From The Coding Institute

Rachel M. Kaser is an Auditor for SuperCoder.com from The Coding Institute, where she completes audits for several clients including hospitals, large and small group practices, and specialty clinics.   Through American Academy of Professional Coders (AAPC), she is a Certified Professional Coder (CPC®) since 2008.  She is also an AHIMA-Approved ICD-10-CM/PCS Trainer.  Rachel has a Bachelor’s degree in Business Management from Oakland University in Rochester, Michigan and a Master’s degree in Health Services Administration from Central Michigan University in Mt. Pleasant, Michigan.

Rachel has assisted health care organizations on all aspects of coding, billing, documentation, compliance, and performance improvement.  She previously implemented, trained, and provided continued support for Electronic Medical Record (EMR) software systems in emergency department settings.  She has provided education to physicians regarding Meaningful Use, Physician Quality Reporting System (PQRS), and performance improvement plans.  She has also developed customized physician dashboards and analytical reports for performance analysis.