FAQs

Favorite Codes

  1. Favorite Codes

    Save time reaching the information pages of codes you frequently lookup using SuperCoder's Favorite Codes feature that is included with all products that contain Code Search.  By designating often referenced codes as Favorite Codes, you can quickly return to the codes' details pages under Favorite Codes. Here are some tips and FAQs to get started using this time-saving feature.

    How Can I Add a Code to Favorite Codes?
    How Can I Remove a Code from Favorite Codes?
    I Subscribe to Code Search, Fast Coder, or Multispecialty Coder. Where Can I Find Favorite Codes?
    I Subscribe to a specialty Coder. Where Can I Find Favorite Codes?
    I Don't See Any Favorite Codes on Home Page, Favorite Codes or under My SuperCoder.
    What Subscriptions Include Favorite Codes?

    How Can I Add a Code to Favorite Codes?

    Go to a code details page (the page that shows all the information about a code such as its descriptor, Lay Term, and Related Articles) by searching for the code and clicking on Details view or typing ! after a code. Click on the green circle containing a Thumb Up  to save a code under Favorite Codes.



    Favorite Codes Top

    How Can I Remove a Code from Favorite Codes?

    You can remove a code from Favorite Codes in two places:
    Code Details Page: After you have added a code to Favorite Codes, the green circle with Thumb Up will have a red X  . Click on the green circle with red X symbol to remove the code from Favorite Codes.



    My SuperCoder, Favorite Codes: On the same line as the code you desire to remove, click Delete. In the dialogue box that appears, click OK.


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    I Subscribe to Code Search, Fast Coder, or Multispecialty Coder. Where Can I Find Favorite Codes?

    You can locate Favorite Codes in two places:
    1. Home Page (set on default of Code Search), Favorite Codes: The last 10 codes you have added to Favorite Codes will appear under Favorite Codes. Click on a blue code to go directly to the code's details page.
    To view the complete list of Favorite Codes, click on View All or mouse over My SuperCoder and click on Favorite Codes.



    2. My SuperCoder, Favorite Codes: To view your selected Favorite Codes, mouse over My SuperCoder and click on Favorite Codes or:

    1. Click on My SuperCoder
    2. Click on Favorite Codes.

    Click on a blue code under Code Title to go directly to the code's details page.

    Related FAQs:
    I Subscribe to a specialty Coder. Where Can I Find Favorite Codes?
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    I Subscribe to a specialty Coder. Where Can I Find Favorite Codes?

    Mouse over My SuperCoder and click on Favorite Codes or:

    1. Click on My SuperCoder
    2. Click on Favorite Codes.

    Click on a blue code under Code Title to go directly to the code's details page.



    Related FAQs:
    I Subscribe to Code Search, Fast Coder, or Multispecialty Coder. Where Can I Find Favorite Codes?
    I Don't See Any Favorite Codes on Home Page, Favorite Codes or under My SuperCoder
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    What Subscriptions Include Favorite Codes?

    Favorite Codes is included in all Code Search products including:
    Current Products:

    1. Code Search
    2. Fast Coder
    3. Coding Solution

    Older Products:

    1. Codesets & Tools
    2. Codesets & Tools Deluxe

    Related FAQs:
    I Subscribe to Code Search, Fast Coder, or Multispecialty Coder. Where Can I Find Favorite Codes?
    I Subscribe to a specialty Coder. Where Can I Find Favorite Codes?
    I Don't See Any Favorite Codes on Home Page, Favorite Codes or under My SuperCoder
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    I Don't See Any Favorite Codes on Home Page, Favorite Codes or under My SuperCoder.

    You must designate a code as a Favorite Code to see a code listed under Home Page (set on default of Code Search), Favorite Codes or My SuperCoder, Favorite Codes.
    Related FAQs:
    How Can I Add a Code to Favorite Codes?
    What Subscriptions Include Favorite Codes?
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Coding Solutions: More User-Friendly Searching

  1. Coding Solutions: More User-Friendly Searching

    We've gathered thousands of comments and queries from SuperCoder customers and in response are providing changes to make the site easier to use for code lookup and to improve the user's workflow. Starting July 23, these changes will help you find the code information you need faster including:

    Home Page and Main Menu

    Search Results

    Code Page Details

     

    Where Are the Login and Logout Buttons?

    To eliminate Browser issues causing Login to display incorrectly on some users' main menu bars, SuperCoder has moved Login and Logout to the Masthead and out of the Main Menu.

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    Where Is the Search Box on the Coder Page?

    For consistency, the search box on the Coder page has been replaced by one universal search box at the top of each page.


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    Why Does the Direction in the Code Search Box Disappear When I Go to a New Code Details Page?

    The cursor remains in the Search Box as a speed workflow feature added July 23, 2013. Customers who search a high volume of codes daily asked if the cursor could remain active so that they could type a new code in the search box using only their keyboards' number pad and without having to put the mouse in the search box.
    Once you mouse or click on another item such as a tab on the Code Details page, the autocursor function will be stopped and you will need to put your mouse on the code search box before entering a new code to lookup.
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    What Will Be on the New Code Search Home Page?

    If you have your home page set to Code Search, you will enjoy a clutter-free new home page starting July 23. On the new home page's left side, you will have quick access to all items included on the current Code Search home page plus your Newsletter subscription title under Publications.
    No more navigating to dead-end pages or requests for product purchase! Only features available to your account will be included on the home page and left panel navigation.
    Eventually, this left panel navigation will be added to all pages for more user-friendly code and tool access.
    Access this page by clicking on SuperCoder.com or My SuperCoder.

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    What Does Search History Include?

    The last 10 search results will appear under Search History. Click on a blue code or term to go directly to the Search Results page.
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    Where Will Code Search Take Me?
    After logging in, mousing over Coding Tools and selecting Code Search will take you to the Search Results page. In the Search box, type in a keyword or code and to:

    • go directly to the Code's Details page, click enter on your keyboard or click the search magnifying glass
    • open a Codes, Tools, or Publications tab, do NOT click enter and instead simply click the mouse on the desired tab.

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    Where Can I Find the CPT 2013, ICD-9 Guidelines, CCI and LCD Tools Buttons?

    Buttons on the current Code Search home page will be moved to the left navigation as follows:

    Button

    Left Navigation Section

    • CPT 2013 Code Changes
    Coding, CPT
    • ICD-9-CM Guidelines
    Coding, ICD-9-CM
    • CCI Edits Checker*
    Coding, Claims Edits
    • LCD Lookup*
    Coding, Claims Edits

    *Also accessible under current main menu horizontal navigation Coding Tools.

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    How Can I Alphabetically Lookup a Term?

    Direct access to manual lookup and range search will be available on the left panel under Coding. Here's where to find the links as well as some new items previously only available on a Physician Coder home page.
    index table mapping.jpg
    document search explanation.jpg
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    What Happened to the Keyword/Index/Range/Document Searches?

    The entire site's information is searchable by performing one search using the new search box located in the masthead.
    The new single Search box combines the information from four Code Search boxes:
    current search box.jpg

     

    into one located in SuperCoder's masthead

    :search box.jpg

    Why: Customers told us that  hunting under four search boxes based on whether the user wants results from keyword dictionaries or indexes or wants to search by codeset ranges or across documents is confusing. Therefore, SuperCoder merged the boxes into a single search box that will eliminate having to reenter a search under each box.

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    What Is Included on Search Results' Codes, Tools, Publications, and Products Tabs?

    SuperCoder's search enhancements allow the coder to enter code(s) and/or keyword(s) once and see results under:

    • Codes: Shows codes in which the queried entry appears in codesets' indexes, tables, and SuperCoder's Natural Word Dictionary. You can filter the results by codeset(s) and source(s). If weighted logic confuses you, you can even sort the code results numerically.
    • Tools: Shows codes in which the searched code(s) and or keyword(s) appear in official guidelines, lay terms, personal notes, upcoming and historical data, and Stedman's Dictionary.
    • Publications: See when the search query appears in articles from CMS, CPT® Assistant, Newsletters, and Survival Guides.
    • Products: Locate products that can help you perform better by browsing by format such as web-based (e-solutions), print, e-Learning, CDs, and sort by different methods such as price $ to $$$.

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    search all filter.png
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    What Is Included on the Tools Search Results Tab?

    Click the Tools tab to search codes details without even going to a code's details page. Compare guidelines, lay terms, even historical data.

    • Guidelines: Shows all instances of the searched code(s) and/or keyword(s) appearing in the searched codeset's official guidelines, such as when 69210 appears in guidelines of CPT® codes.
    • Lay Term: All Coding Institute written plain English explanations containing the CPT® or HCPCS code(s) and or keyword(s) entered.
    • Personal Notes: All personal notes for the code entered and all personal notes containing the code(s) and/or keyword(s) entered.
    • Upcoming and Historical Info: Code new and past changes for the CPT® code(s) and/or keyword(s) entered.
    • Stedman's Dictionary: Get the searched term's definition provided you have a subscription to Stedman's Electronic Dictionary.

    tools guidelines.png
    FYI:  If while logged in you perform a search that does not match the parameters, an error message will prompt you with tips for a successful search result.
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    Can I Filter Articles by Date?

    The search lets you switch between results for  publications and codesets with no search word or code reentry. In addition, you can filter results by any publication date.

    Publications Search results benefits.png
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    On a Code Details page, what does the CCI symbol do?

    The CCI symbol speeds your workflow. When you're on a Code Details page, click the symbol and the code will be added to the CCI Edits Checker.

    When you are done adding the code combination you want to check for CCI edits, go to the CCI Edits Checker page and the result for the combined codes will be shown. To start building a new series using the symbol, simply start using the Symbol again. A new series will be automatically saved.


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All Site: More User-Friendly Searching

  1. All Site: More User-Friendly

    We've gathered thousands of comments and queries from SuperCoder customers and in response are providing changes to make the site easier to use for code lookup and to improve the user's workflow. Starting July 23, these changes will help you find the code information you need faster including:
    Home Page and Main Menu

    Search Results

    Code Page Details

     

    Where Are the Login and Logout Buttons?

    To eliminate Browser issues causing Login to display incorrectly on some users' main menu bars, SuperCoder has moved Login and Logout to the Masthead and out of the Main Menu.



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    Why Does the Direction in the Code Search Box Disappear When I Go to a New Code Details Page?

    The cursor remains in the Search Box as a speed workflow feature added July 23, 2013. Customers who search a high volume of codes daily asked if the cursor could remain active so that they could type a new code in the search box using only their keyboards' number pad and without having to put the mouse in the search box.
    Once you mouse or click on another item such as a tab on the Code Details page, the autocursor function will be stopped and you will need to put your mouse on the code search box before entering a new code to lookup.

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    What Is Included on Search Results' Codes, Tools, Publications, and Products Tabs?

    SuperCoder's search enhancements allow the coder to enter code(s) and/or keyword(s) once and see results under:

    • Codes: Shows codes in which the queried entry appears in codesets' indexes, tables, and SuperCoder's Natural Word Dictionary. You can filter the results by codeset(s) and source(s). If weighted logic confuses you, you can even sort the code results numerically.
    • Tools: Shows codes in which the searched code(s) and or keyword(s) appear in official guidelines, lay terms, personal notes, upcoming and historical data, and Stedman's Dictionary.
    • Publications: See when the search query appears in articles from CMS, CPT® Assistant, Newsletters, and Survival Guides.
    • Products: Locate products that can help you perform better by browsing by format such as web-based (e-solutions), print, e-Learning, CDs, and sort by different methods such as price $ to $$$.

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    What Is Included on the Tools Search Results Tab?

    Click the Tools tab to search codes details without even going to a code's details page. With a subscription to a product that contains Code Search, you can compare guidelines, lay terms, even historical data.

    • Guidelines: Shows all instances of the searched code(s) and/or keyword(s) appearing in the searched codeset's official guidelines, such as when 69210 appears in guidelines of CPT® codes.
    • Lay Term: All Coding Institute written plain English explanations containing the CPT® or HCPCS code(s) and or keyword(s) entered.
    • Personal Notes: All personal notes for the code entered and all personal notes containing the code(s) and/or keyword(s) entered.
    • Upcoming and Historical Info: Code new and past changes for the CPT® code(s) and/or keyword(s) entered.
    • Stedman's Dictionary: Get the searched term's definition provided you have a subscription to Stedman's Electronic Dictionary.



    FYI:  If while logged in you perform a search that does not match the parameters, an error message will prompt you with tips for a successful search result.

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    Can I Filter Articles by Date?

    The search lets you switch between results for  publications and codesets with no search word or code reentry. In addition, you can filter results by any publication date.



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    On a Code Details page, what does the CCI symbol do?

    The CCI symbol speeds your workflow when you have a subscription to any product that contains Code Search and CCI Edits Checker, when you're on a Code Details page, click the symbol and the code will be added to the CCI Edits Checker.



    When you are done adding the code combination you want to check for CCI edits, go to the CCI Edits Checker page and the result for the combined codes will be shown. To start building a new series using the symbol, simply start using the Symbol again. A new series will be automatically saved.



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Code Search and Fast Coder - More User-Friendly Search

  1. Code Search and Fast Coder - More User-Friendly Searching and Streamlined Home Pages

    We've gathered thousands of comments and queries from SuperCoder customers and in response are providing two major changes to make the site easier to use for code lookup. Starting July 23, these changes will help you find the code information you need faster including:

    1. Streamlined New Home Page Coming for Code Search, Fast Coder Home Pages
      1A. Home Page Buttons for CPT 2013, ICD-9, CCI and LCD Will Move under Left Navigation
    2. Single Search of Codes, Indexes, Tables, Lay Terms, and Publications
      2A. Search Results Allow Filtering by Source, Guidelines, Subscriptions, and More
      2B. Code Search Result's Color Identifies Keyword-Code Mapping Source
      2C. Manual Index and Table Search Instantly Accessible under Left Navigation
      2D. Filtering Articles by Date Is 1 of 3 Improvements to Publications Search Results

    1. Streamlined New Home Page Coming for Code Search, Fast Coder Home Pages
    If you subscribe to Code Search, Fast Coder, Codesets & Tools Deluxe or Codesets and Tools or you set your home page set on Code Search, you will enjoy a clutter-free new home page starting July 23.
    On the new home page's left side, you will have quick access to all items included on your current home page. Eventually, this left panel navigation will be added to all pages for more user-friendly code and tool access.
    No more navigating to dead-end pages or requests for product purchase! Only features available to your account will be included on the home page and left panel navigation.

    1A. Home Page Buttons for CPT 2013, ICD-9, CCI and LCD Will Move under Left Navigation
    On the new home page's left side, you will have quick access to all items included on your current home page. Eventually, this left panel navigation will be added to all pages for more user-friendly code and tool access.
    Buttons on current home pages that will be moved to the left navigation include:

    Button Left Navigation Section
    • CPT 2013 Code Changes

    Coding, CPT

    • ICD-9-CM Guidelines

    Coding, ICD-9-CM

    • CCI Edits Checker*

    Coding, Claims Edits

    • LCD Lookup*

    Coding, Claims Edits

    *Also accessible under current main menu horizontal navigation Coding Tools.


    2. Single Search of Codes, Indexes, Tables, Lay Terms, and Publications
    Customers have told us that  hunting under four search boxes based on whether the user wants results from keyword dictionaries or indexes or wants to search by codeset ranges or across documents is confusing. Therefore, SuperCoder will merge the boxes into a single search box that will eliminate having to reenter a search under each box.
    The new single Search box will combine the information from four Code Search boxes (Keyword & Code Search, Index Search, Range Search, Document Search) into one.


    The entire site's information will be searchable by performing one search located in SuperCoder's masthead:

     

    2A. Search Results Allow Filtering by Source, Guidelines, Subscriptions, and More
    SuperCoder's search enhancements allow the coder to enter a keyword once and see results from codesets' indexes, tables, and SuperCoder's enhanced vocabulary. You can filter the results by desired codeset(s) and result source(s). If weighted logic confuses you, you can even sort the code results numerically.

     


    More Benefits:

    • History: Return to recent search results by selecting a previously search term or code under history.
    • Tools: Click the Tools tab to search codes details without even going to a code's details page. Compare guidelines, lay terms, even historical data.
    • Publications: To see publications results including from CMS, simply click on Publications and search results instantly appear without requiring any term or code reentry.
    • Store: Review web-based, print, e-Learning, CDs, and other products that can help you with your search term or code.


    See the below yellow box for tips on what you can search for under Tools. You can find the tips when you are logged out. If while logged in you perform a search that does not match the parameters, an error message will prompt you with similar tips for a successful search result.




    2B. Code Search Result's Color Identifies Keyword-Code Mapping Source
    SuperCoder has already pulled the automated index and table lookup under Index Search into Keyword & Code Search using color-coded results. Since the information is already combined into the current Keyword & Code Search, the switch to a universal search box simply removes the separate automated Index Search box.
    If you've ever wondered where a code suggestion for a keyword came from, SuperCoder's color-coded search results reveals the definitive source. In SuperCoder's Search box (Keyword & Code Search prior to July 23), when you enter a keyword that exists in a codeset's index, the index's suggested codes appear in purple and red. Additional codes suggested by SuperCoder's Keyword-Code Helper (KeCH) appear in blue and green. Often, the first code entry suggestion will be in purple and red meaning the result from the code book index and KeCH match. 

    The color coding's pinpointing of the definitive source helps you:

    • Identify the correct code faster with on-target results
    • Code more correctly by providing the same code suggestions that you would find if you looked up the term in the indexes of CPT®, ICD-9, ICD-10-CM, and HCPCS
    • Save time by simultaneously searching codeset indexes and KeCH
    • Plug revenue leaks with code suggestions for abbreviations and alternative codesets for terms excluded from coding books' indexes
    • Confidently transition from books to online knowing the purple and pink provide the same results as manual code lookup without thumb fatigue.

    2C. Manual Index and Table Search Instantly Accessible under Left Navigation
    Direct access to manual lookup and range search will be available on the left panel under Coding. Here's where to find the links as well as some new items previously only part of Physician Coder but now included in Code Search, Fast Coder, Codesets & Tools Deluxe, and Codesets and Tools.




    2D. Filtering Articles by Date Is 1 of 3 Improvements to Publications Search Results
    Newsletter readers will be thrilled that the search now lets them simply switch between results for  publications and codesets with no search word or code reentry. In addition, they can filter results by any publication date.
    Bonus: Latest search results will be saved so you can quickly return to a previous search without having to reenter the search term or code.


Newsletters - User-Friendly Universal Site Search

  1. The search box on newsletter and coding solutions pages will be removed from all pages

    Newsletters - User-Friendly Universal Site Search Box Will Replace Pub Search Box

    The search box on newsletter and coding solutions pages will be removed from all pages so that SuperCoder.com users can perform searches across the entire site from one consistent location. The new search box offers all the same functions of the current search plus new top-requested features like filtering results by date.

    The new universal search box helps users return to the search without looking over each page for its unique search box location. You'll always find the search box at the top of the page.


    Narrow Results by Publications, Filter Results by Newness

    After entering your search query in the search box, you will see the results on a new page under the Publications tab. Under Narrow Your Search By, check the title(s) from which you'd like to view results.

    The process will maintain the same number of steps as in your current newsletter search. If you do not have a subscription that includes Code Search or Stedman's, the Codes and Tools tabs will be locked and the Publications results will be the first screen you see.

    Tip: On the search filters if you always want your search results to include only your Subscriptions or only Cardiology Coding Alert check the associated boxes. The checks will be saved and applied to future searches.

    Apply Blue Box Search Options under Narrow Your Search By

    See how the publications checkboxes available under the newsletter blue search box correspond to a checkbox under Narrow Your Search By.

Search Page: Tools Tab

  1. Which Guidelines Are Searchable on the Search Page Tools Tab?

    You can use the search box that stays at the top right of each page to search coding guidelines. Head to the Search Page, and select the Tools tab. On the left-side menu, you'll see an option to search Guidelines. You may further narrow your search to guidelines for CPT®, HCPCS, ICD-9-CM, ICD-9-CM Vol. 3, or ICD-10-CM. After you enter your term and click search, SuperCoder will instantly sort through the code-, range-, section-, and chapter-specific guidelines for the codeset(s) you've selected.



    Note that this tool does not search the pdfs of the ICD-9-CM Official Guidelines for Coding and Reporting or the ICD-10-CM Official Guidelines for Coding and Reporting. To review the ICD-9-CM Official Guidelines pdf, select the Codes tab on the Search Page. On the left-side menu, under Coding, select ICD-9-CM. Scroll down to view entries under the code ranges. The first one, Guidelines, will link you to the Official Guidelines pdf. Subscribers to the ICD-10 Bridges tool may access ICD-10-CM Official Guidelines on the tool page.

Multispecialty Newsletter and Coder

  1. Want to Read Articles from Multiple Coding Alerts? New Multispecialty Options Let You Build Your Own Library.

    A long-time desire for access to multiple specialties’ articles that appear on a Code Details Page has led to the creation of SuperCoder's newest newsletter and coder option: Multispecialty. Subscribers can build a library of 120 articles annually or 10 articles monthly from any of the Coding Alert and Eli HealthCare publications.
    Search for codes and/or keywords that you want to read about in a trusted Coding Institute article, click on the article link to read an excerpt of the article before adding it to your growing Library.
    Get started using Multispecialty Newsletter and Coder with these FAQs.

    I Have a Multispecialty Coder or Product Containing Code Search. How Do I Locate an Article?
    I Have a Multispecialty Newsletter and no subscription that includes Code Search. How Do I Locate an Article?
    How Does a Multispecialty Newsletter's Article Amount Compare to a Specialty Newsletter Article's Amount?
    Does a Multispecialty Newsletter or Coder Offer the Same Benefits as a Specialty Coding Newsletter?
    I added an article to my Library. After reading the article, I found it of no value. What is the refund policy on the credited article?
    Does a Multispecialty Newsletter or Coder's Articles' Amount Mean No Reader Questions Can Be Added to the Library?


    I Have a Multispecialty Coder or Product Containing Code Search. How Do I Locate an Article?

    1. In the search box, enter a keyword(s) or code(s).

    2. Click on Codes to view code search results.
    3. Click on a code to go to a Codes Hierarchy or Details page (If you land on a listing of codes called a Code's Hierarchy page, select Details to go to the Code Details page).


    4.  Under Related Articles, Coding Alerts, click on a blue article title link to see an excerpt of the article. If you have no code search subscription (included with Multispecialty and any Coder), click on the Publications tab to view a list of articles on that topic or code.


    5. If you want to read the full article and have an article credited to your account, click on add to Library.



    You’ll instantly be able to view the entire article which will be saved under your Library section.




    6. You’ll be able to view and download your Library's articles as long as your subscription remains active. You can access the complete articles right from the Code Details Page – just like customers have been requesting - or under Search Results, Publications. Here are all the places you can access the articles:

    Location Snapshot
    Code Details Page, Related Articles, Coding Alerts
    My SuperCoder and Home (when Home Page is set to default of Code Search)
    My SuperCoder, Library
    Search results, Publications

     

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    I Have a Multispecialty Newsletter and no subscription that includes Code Search. How Do I Locate an Article?

    1. In the search box, enter a keyword(s) or code(s).



    2. Click on Publications to view article search results.



    3. If you want to read the full article and have an article credited to your account, click on add to Library.



    4. You’ll instantly be able to view the entire article which will be saved under your Library section.

    5. You’ll be able to view and download your Library's articles as long as your subscription remains active. You can access the complete articles right from the Code Details Page – just like customers have been requesting - or under Search Results, Publications. Here are all the places you can access the articles:
    Location Snapshot

    My SuperCoder, Home

    My SuperCoder, Library

    Search Results, Publications

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    How Does a Multispecialty Newsletter's Article Amount Compare to a Specialty Newsletter Article's Amount?

    A subscription to a Multispecialty Newsletter includes approximately the same number of articles included in a Specialty Newsletter subscription's annual amount of articles.
    The Multispecialty Newsletter annual is priced at $199.95 which is the same price as a 12-month subscription to most Coding Alert newsletters - web-only. A Coding Alert monthly issue contains approximately ten pieces including three-five main articles and five-seven Reader Questions/You Be the Coder/You Be the Coding Expert features. The Multispecialty Newsletter gives access to 120 pieces.
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    Does a Multispecialty Newsletter or Coder Offer the Same Benefits as a Specialty Coding Newsletter?

    No, a Multispecialty Newsletter/Coder does NOT include:
    1. access to article archives
    2. 12 AAPC-approved CEUs
    3. issue PDFs.


     
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    I added an article to my Library. After reading the article, I found it of no value. What is the refund policy on the credited article?Multispecialty Newsletter and Coder include a set number of article credits - a FREE bonus of extra articles to account for similar coverage in multiple publications, sidebars, and other unexpected content that does not meet the reader's expectations. No action on your part is needed. You simply keep the less desired extra articles. The products include the following amount of articles and article credits.

    Multispecialty Newsletter and Coder

    Articles

    Article credits

    Grand total

    Annual

    120

    12

    132

    Monthly

    10

    1

    11

    If you have any concerns with your account or article credits, please email customerservice@supercoder.com or your account representative.
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    Does a Multispecialty Newsletter or Coder's Articles' Amount Mean No Reader Questions Can Be Added to the Library?
    No, "articles" means you can choose any newsletter features including main articles and Reader Questions/You Be the Coder/You Be the Coding Expert features.

Changes Summer 2012

  1. What happened to the OPPS rows under Fee Schedules?

    The OPPS Facility and Non-Facility rates apply to physician payments for procedures performed in an ambulatory surgical center (ASC) or emergency department. Since this information applies to ASC and EDs to avoid confusion, SuperCoder now includes that information under OPPS Fee Schedule, which is part of Outpatient Facility Coder. If you want to add outpatient facility (OPPS) features to a current SuperCoder subscription, contact a Client Services Representative toll free at 866-228-9252.


New Site Spring 2012

  1. Where can I find the ICD-9 Vol1 CrossRef?

    To see the ICD-9 Vol 1 codes typically reported to insurers for a CPT® surgical code, go to the CPT® code's details page and look on the right hand column's tool bar area under ICD-9 Vol1 CrossRef.

  2. How Can I See an ICD-9 Code's Hierarchy?
    Question : Before the Supercoder changes, I used the ICD-9 hierarchy settings when searching for a code. Is that setting still available?

    Yes, you can choose whether you want a codeset search to first take you to a code listing page (or the hierarchy view which shows you codes in that section) or directly to the code’s details page. To set your Search Settings, put your mouse over My SuperCoder and select Set Search Settings. Then, click the radio buttons to choose how you want the search to operate for each codeset included in your subscription.


    You also have a shortcut to get you to a code’s hierarchy once you’re on a code’s details page. Each code’s details page includes the code’s ranges right at the top of the page. Simply click on a section to open a list that looks similar to how you'd view the code in an ICD-9 coding manual.
    You can see a code's hierarchy view right from a code’s details page. To streamline searching, SuperCoder's May changes eliminated Search Settings and included an ICD-9 code's ranges right at the top of the page. Simply click on the link to open a list that looks similar to how you'd view the code in an ICD-9 coding manual.



    Scroll through the hierarchy page to see the codes before and after your chosen code. For instance, clicking on the above highlighted link and scrolling down the page shows:

General Questions

  1. What is Supercoder.com?

    SuperCoder.com offers online medical coding information including code lookup, medical coding tools, and coding newsletters from the Coding Institute, LLC. Coders, physicians, insurers, and billers rely on SuperCoder to access official code descriptors and guidelines, how-to coding articles, coding questions, and coding crosswalks that streamline coders and billers work and improve coding accuracy, compliance, and profitability.

  2. What does SuperCoder offer?

    Code Search: Simultaneously search across 4 codesets (CPT®, HCPCS, ICD-9, and ICD-10-CM). Identify the correct code easier thanks to coding analyst weighted search results that show you the most likely codes first and insight provided with official code descriptors, coding guidelines, Lay Terms, and Illustrations.

    Fast Coder: Boost modifier, CCI, and LCD compliance with code search plus four compliance tools including Allowed Modifiers, CCI Edits Checker, LCD Lookup, and CPT® <-> HCPCS.

    Coding Newsletters: A monthly* subscription to a Coding Alert provides essential coding updates, innovative case studies, and revenue-boosting tips all specific to your specialty. Choose from 30+ specialties offered in two convenient formats: online or online plus print. Quickly get the on-target specialty-specific info you need thanks to keyword and code searchable archives of your Coding Alert included with each Coding Newsletter subscription.
    * Part B Insider is a weekly publication on Medicare regulations and multispecialty coding.

    Physician Coder: Unleash the full power of SuperCoder with online code search plus six compliance tools all connected to a Coding Alert subscription. You'll get all the growing accuracy-improving coding education you need tied to Allowed Modifiers, CCI Edits Checker, LCD Lookup, 7-in-1 Fee Schedules, and ICD-9 CrossRef.

    Facility Coder: Inpatient facility and outpatient facility coders get all the added code search and coding tools they need to keep their hospital coding or ambulatory surgery center (ASC) coding compliant. No hassles switching between Part A and Part B sites thanks to everything from Physician Coder plus DRG or APC code search, monthly facility-specific advice, and facility coding tools.

    Ask an Expert: Save time researching your coding questions with expert coding answers to your coding questions delivered to the forum within 24 hours on business days. Pick from annual subscriptions that allow you to submit 5, 10, or 15 questions each month.

    SuperCoding On-Demand: Struggling with an op report? Let the Coding Institute's education experts provide the solution-HIPAA secure! Simply submit a single question whenever you need a coding expert solution. Receive your answer right in your inbox within 24 hours M-F.

    Code Connect: Combats denials with official guidance on CPT® codes from the AMA. Search by code for CPT® Assistant coding articles from 1990 to the present. Stedman's Medical Dictionary: Look up thousands of medical terms to properly credit your physician's documentation.

    Survival Guides: Jump start your understanding of top coding errors including official coding guidelines, Medicare regulations, and private payer variations with 10 specialty procedural and 4 codeset specific coding encyclopedias.

    CEUs: Earn up to 38 annual CEUs from AAPC or 10 annual CEUs from AHIMA. Tune into your monthly Coding Alert, Webinar Archives, and bimonthly coding news in SuperCoder Bolt and then pass an online quiz to collect each CEU certificate.

  3. Why should I use Supercoder?

    With SuperCoder, you get online medical coding information sorted and analyzed by education experts from the unbiased Coding Institute. You code faster, better thanks to tons of medical coding advice and official guidance at your fingertips. This user-friendly site is designed and updated by certified coders so you always have the most up-to-date coding guidance and reliable experts you can turn to at any time.

  4. How can I reach you?

    Email: CustomerService@SuperCoder.com
    Phone: (866)-228-9252
    Mailing Address:
    SuperCoder.com
    c/o The Coding Institute
    2222 Sedwick Drive
    Durham, NC 27713
    Fax: 800-508-2592

  5. Why does my credit card invoice purchase show "Coding Institute?"

    The Coding Institute is SuperCoder.com's parent company.

  6. How long have you been in operation?

    SuperCoder.com has grown by leaps and bounds since its original conception as Coding 411 not more than a decade ago. SuperCoders roots go back 60+ years to the founding of the Coding Institute and its national recognized coding experts who bring 110 years of combined coding expertise to coders, physicians, and payers. In addition to SuperCoder, the Coding Institute’s other sister divisions include AudioEducator and Eli HealthCare.

  7. Am I a registered user or a current subscriber?

    Logged in users can determine their status under My SuperCoder>Profile Click on the Subscription tab for detailed historical information about your purchases and subscription term.

  8. What's the difference between a registered user and a current subscriber?

    Registration is FREE. Simply supply your email and you get instant access to coding news, Webinar Now Playing, searchable Medicare Transmittals, Job Board, and Coding 911. Subscribers are paid users who have bought a monthly or annual subscription and have access to CEU opportunities and Archived Webinars.

  9. How can I get my coding questions answered?

    If you have a question about the coding content or coding tools data at any time, email CustomerService@SuperCoder.com. SuperCoder's coding specialists will research your question and provide support for our findings through the Customer Service department. For answers to coding questions, subscribe to Ask an Expert for monthly topic-specific questions submission and SuperCoding On-Demand for op report and individual coding question submission.

Pre-Signup Questions

  1. How do I register for Trial?

    You can test-drive a Coding Tool or a Coding Solution for 14 days by signing up on the products' pages: Coding Tool or Coding Solution.

  2. What are the terms of the 14-Day Trial?

    A valid credit card is required. We will not charge your credit card until 14 days. You can cancel your trial with no charge up to 5 days prior to the end of your trial.

  3. What access does a 14-Day Trial include?

    Your trial lets you try all the code search, medical coding tools, Coding Alert articles, and Survival Guides included in the product’s subscription. You will not have access to CEU quizzes.

  4. How can I pay? Which credit cards do you accept?

    For your convenience, we accept the following credit cards: Visa, MasterCard, American Express, and Discover.

  5. What subscriptions are available?

    Code Search: Simultaneously search across 4 codesets (CPT®, HCPCS, ICD-9, and ICD-10-CM). Identify the correct code easier thanks to coding analyst weighted search results that show you the most likely codes first and insight provided with official code descriptors, coding guidelines, Lay Terms, and Illustrations.

    Fast Coder: Boost modifier, CCI, and LCD compliance with code search plus four compliance tools including Allowed Modifiers, CCI Edits Checker, LCD Lookup, and CPT® <-> HCPCS.

    Coding Newsletters: A monthly* subscription to a Coding Alert provides essential coding updates, innovative case studies, and revenue-boosting tips all specific to your specialty. Choose from 30+ specialties offered in two convenient formats: online or online plus print. Quickly get the on-target specialty-specific info you need thanks to keyword and code searchable archives of your Coding Alert included with each Coding Newsletter subscription.
    * Part B Insider is a weekly publication on Medicare regulations and multispecialty coding.

    Physician Coder: Unleash the full power of SuperCoder with online code search plus six compliance tools all connected to a Coding Alert subscription. You’ll get all the growing accuracy-improving coding education you need tied to Allowed Modifiers, CCI Edits Checker, LCD Lookup, 7-in-1 Fee Schedules, and ICD-9 CrossRef.

    Facility Coder: Inpatient facility and outpatient facility coders get all the added code search and coding tools they need to keep their hospital coding or ambulatory surgery center (ASC) coding compliant. No hassles switching between Part A and Part B sites thanks to everything from Physician Coder plus DRG or APC code search, monthly facility-specific advice, and facility coding tools.

    Ask an Expert: Save time researching your coding questions with expert coding answers to your coding questions delivered to the forum within 24 hours on business days. Pick from annual subscriptions that allow you to submit 5, 10, or 15 questions each month.

    Code Connect: Combats denials with official guidance on CPT® codes from the AMA. Search by code for CPT® Assistant coding articles from 1990 to the present.

    Stedman's Medical Dictionary: Look up thousands of medical terms to properly credit your physician’s documentation.

    Survival Guides: Jump start your understanding of top coding errors including official coding guidelines, Medicare regulations, and private payer variations with 10 specialty procedural and 4 codeset specific coding encyclopedias.

  6. Do you offer monthly or yearly subscriptions?

    Save money with annual pricing offered on all of the above listed products. Code Search and Fast Coder are available as a monthly or an annual subscription.

Quick Start Guide

  1. What codes does Code Search include?

    Code search includes 4 codesets: CPT®, ICD-9-CM Volumes 1 and 2, HCPCS level II, and ICD-10-CM codes.

  2. How do I use the SuperCoder Search?

    Coding Tools and Coding Solutions provides 5-ways to search for a code including:

    • KEYWORD & CODE SEARCH

    Enter code(s) or a keyword (partial, whole, or abbreviation) to show all codes containing that phrase from our proprietary database of 200,000+ terms. For a keyword, SuperCoder ranks the results and lists the code ranges most related to the term first.
    Search Tip: To search multiple codes, separate codes using a comma, such as 69210, 382.9, 99213.

    • INDEX SEARCH - Electronic

    Enter a term (partial or whole) to locate a code using the Alphabetic Index.

    • INDEX SEARCH - Manual

    Manually look up a term just like in an ICD-9 Coding Manual’s Volume 2 Alphabetic Index.

    • RANGE SEARCH

    Click on a range of codes to hone in on the code you need.

    • DOCUMENT SEARCH

    Enter code(s) or keyword(s) (whole or abbreviations) to view a list of codes and articles that contain the code and/or keyword(s).
    Coding Newsletters subscribers can search across Coding Alert articles using the Document Search. Enter a keyword or code to locate the selected Coding Alerts and CMS documents to include in the search.

  3. What are CCI edits?

    The Centers for Medicare & Medicaid Services (CMS) developed the National Correct Coding Initiative (CCI) to promote national correct coding methodologies and to control improper coding resulting in significant overpayments to physicians. CMS based the CCI edits on coding conventions defined in the American Medical Association's CPT manual, national and local policies and edits, coding guidelines developed by national societies, analysis of standard medical and surgical practices, and a review of current coding practices. CCI edits do not incorporate all edits included in CPT.

  4. How do I use CCI edits?

    SuperCoder.com CCI Edits Checker allows you to check from 2 to 25 CPT and HCPCS codes for applicable CCI edits. The user can check the code combinations allowed for the claim’s date of service going back to 2010. Simply select the applicable quarter form the drop down box. The color-coded system indicates which codes are allowed by CCI to be reported together. The user must also follow current procedural terminology CPT. Color-coded messages indicate:

    • Red = These codes cannot be billed together in any circumstances.
    • Yellow = These codes can be billed together with a modifier provided documentation and clinical circumstances support overriding the edit with a CCI-allowed modifier, such as modifier 25, 57, or 59.
    • Green = There is no bundling issue. User should still check to ensure the combination is allowed per CPT and insurer-specific bundling edits.

  5. What is a Fee Schedule?

    The Centers for Medicare & Medicaid Services (CMS) develops numerous fee schedules. SuperCoder's 7-in-1 Fee Schedules tool instantly matches a code to the applicable schedule including Medicare Physician Fee Schedule (PFS), Physician Fee Schedule Modifier Allowances, Medically Unlikely Edits (MUEs), Clinical Diagnostic Laboratory Fee Schedule (CLAB), Average Sales Price (ASP), Average Wholesale Price (AWP), Durable Medical Equipment Prosthetics/Orthotics & Supplies (DMEPOS). The Medicare Physician Fee Schedule is a complete listing of fees that Medicare uses to pay doctors or other providers. The Medicare Physician Fee Schedule is a comprehensive listing of fee maximums used to reimburse a physician and/or other providers on a fee-for-service basis.

  6. How do I use the Medicare Physician Fee Schedule?

    SuperCoder.com Fee Schedule shows you the code's national and local payments. You can either enter a code directly under the Coding Tools Fee Schedules link or get the information on a code's detail's page by clicking on the Fee Schedules tab.To use the Medicare Physician Fee Schedule, select your Medicare carrier (you can make your carrier the default carrier for you by selecting the box that says 'Make it default'), and then select the "calculate" button. Search results will display relative value units (RVUs) for a non-facility, facility, modifier guidelines, and the global value for a specific CPT®/HCPCS code.

  7. What are Coding Newsletters?

    The Coding Institute is famous for offering coding advice specific to a medical specialty. The articles in SuperCoder.com come from the Coding Institute’s specialty Coding Alert newsletters. Each alert gives coders and physicians practical information on how to accurately and ethically code the common procedures for their specialty. The Coding Institute publishes more than 30 weekly and annual coding newsletters on topics such as ob-gyn coding, orthopedics coding, general surgery coding, urology coding, Medicare Part B coding, medical billing and collections, and more. A Coding Newsletter subscription gives you access to your chosen Coding Alert newsletter for one year including weekly or monthly articles as well as the alert’s complete searchable archives.

  8. How do I browse and search for Coding Alert articles?

    To search Coding Alert Archives, click on Coding Newsletters. Coding Solutions subscribers can view articles associated with a code directly on the code's details page as well as recent and top read articles on their specialty's Coder page.

  9. What are the types of CMS forms?

    ABN – (Advance Beneficiary Notice of Non-coverage) The ABN is a notice given to beneficiaries of Original Medicare to convey that Medicare is not likely to provide coverage in a specific case. “Notifiers” include physicians, providers (including institutional providers like outpatient hospitals), practitioners, and suppliers paid under Part B (including independent laboratories), as well as hospice providers and religious non-medical health care institutions (RNHCIs) paid exclusively under Part A.

    CMS 1500 – The CMS-1500 form (Health Insurance Claim Form) is sometimes referred to as the AMA (American Medical Association) form. CMS-1500 is the prescribed form for claims prepared and submitted by physicians or suppliers (except for ambulance suppliers), whether or not the claims are assigned. Medicare Enrollment Application: Reassignment of Medicare Benefits – An individual who renders services and seeks to reassign his/her benefits to an eligible entity must complete the CMS-855R form for each entity eligible to receive reassigned benefits. The person must be enrolled in the Medicare program as an individual before reassigning his/her benefits. The CMS-855R form may be submitted concurrently with the CMS-855 form.

    Medicare Enrollment Application: Physicians and Non-Physician Practitioners – A Physician or Non-Physician Practitioner must complete The CMS-855I form if they render medical services to Medicare beneficiaries. This form is processed through the Medicare carrier. Medicare Enrollment Application: Clinics/Group Practices and Certain Other Suppliers – This application (CMS-855B) is to be completed by a supplier (e.g. ambulance company, physician group, Part B drug vendor) that will bill Medicare carriers for medical services furnished to Medicare beneficiaries. It is not to be used to enroll individuals.

    Financial Statement of Debtor – Sole proprietors must use the CMS Financial Statement of Debtor form (CMS-379) to request an extended repayment plan (ERP) for an overpayment debt. Electronic Funds Transfer (EFT) Authorization Agreement – New enrollees are required to complete the most current Electronic Funds Transfer (EFT) authorization agreement (CMS-588). The account must exclusively bear the name of the physician or individual practitioner, or the legal business name of the person or entity enrolled with Medicare. It cannot be a personal account shared with a significant other or any other party.

    The Medicare Participating Physician or Supplier Agreement – The CMS-460 form is a formal recognition that you will accept assignment of benefits for all Medicare beneficiaries (patients). It must be submitted either within 90 days of initial enrollment with Medicare OR during the annual Open Enrollment period (typically mid-November through December 31st). Accepting an assignment means you agree to be paid the Medicare allowed amount for services provided to such beneficiaries. Patient's Request for Medical Payment – The Patient’s Request for Medical Payment form (CMS-1490S) is the primary claim form that is filed on the beneficiaries’ behalf (replaces HCFA-1490). This form is used by the beneficiary in order to file a claim with Medicare for services and/or supplies received.

  10. What are Transmittals?

    Program transmittals are used to communicate new or revised policies and/or procedures that are being incorporated into a specific Center for Medicare & Medicaid Services (CMS) program manual. The transmittals column in the CMS carrier centre summarizes the revisions to the material, specifically what has been changed.

  11. How do I use Transmittals?

    Under Exclusives>CMS Center, select Transmittals. You can see the latest updates starting from the most recent to the oldest for any revisions that are already in effect or going to take effect soon. You can also use the search box at the top of the page to help you narrow your search down. The search function allows you to search by code or keyword.

  12. What are the Evaluation & Management Guidelines?

    Carriers and Medicare Administration Contractors (MACs) audit evaluation and management codes using both the 1995 and 1997 Documentation Guidelines (whichever is more advantageous to the physician). The Evaluation and Management Guidelines (1995 or 1997) used are chosen based on the guidelines that best fit the documentation submitted for the encounter.

  13. What are Claim Processing Manuals?

    This manual contains billing requirements, rules, and regulations as they pertain to Medicare in all settings. The Claims Processing Manuals provide information for such tasks as completing the CMS-1500 claim form used by physical and occupational therapists in private practice. In addition, it provides instructions for the completion of the UB-92 (CMS-1450) claim form used by providers of physical therapy, occupational therapy, and speech-language pathology services in all other settings excluding private practice. It also describes the use of Part B Outpatient Rehabilitation and CORF/OPT Services and other services of the same type.

  14. How often is the website updated in terms of coding and billing updates?

    The CMS Center, LCDs, Coding Alerts, and CEUs are updated weekly. CPT® codes, HCPCS level II codes, APCs, DRGs, and Lay Terms are updated quarterly. The data in the CCI Edits Checker, OPPS Edits, Fee Schedules, OPPS Fee Schedule, IPPS Fee Schedule, and crosswalks are updated on a quarterly basis. The ICD-9-CM codes and Survival Guides are updated annually.

  15. How do I make a PDF?

    Whenever you see simply click on the button and download a printable sheet. For a code's details page, the PDF will include the Code Descriptor, Lay Term, Coding Guidelines, CPT® Assistant article titles, ICD-9 Vol 1 CrossRef, and Fee Schedules depending on your subscription inclusions. Look for the same button at the top of CPT® Assistant articles. Save PDFs of articles in seconds to show a physician, supervisor, or payer. To email a Coding Alert article, click the blue and white yellow star button to the right of the PDF button.

Customer Support Questions

  1. Which web browser should I use for Supercoder?

    For optimal results, use Google Chrome. Alternatively, SuperCoder.com has been designed to work with Microsoft Internet Explorer versions 7-9, Mozilla Firefox, and Apple Safari. SuperCoder is not supported by Internet Explorer 6. Please contact your IT support to upgrade to IE 7, IE 8, or IE 9. Or ask your IT team to install another browser option.

  2. Why does SuperCoder not accept my Username?

    Two reasons will cause nonacceptance of a Username. 1.) If your desired Username is already taken by another member, you will be alerted and will need to choose a different Username. 2.) Please select a Username that does not contain special characters ($, #, @, !, _ , etc.) or spaces.

  3. How can I retrieve my lost password?

    Please visit http://www.supercoder.com/login to retrieve your password. You will need to know your account email address or username. If you do not have this information, please email customerservice@supercoder.com with your name and phone number or call (866)-228-9252.

  4. How do I change my password?

    Please visit http://www.supercoder.com/my-profile/. To reach that page from SuperCoder's Main Menu, hover over My SuperCoder and select My Profile.
    Scroll down. On the left hand column after Your Personal Details and the phone number field, you will see the Change Password box containing a field to enter your New Password. Enter the password twice and hit Save.

  5. Why am I not able to see all items on a page?

    If something doesn't appear to be working correctly on the webpage, press Ctrl-F5 to do a complete refresh of the site and then try again. If that does not resolve the issue, please email customerservice@supercoder.com with your name and phone number or call (866)-228-9252.

  6. How Can I Logout of SuperCoder?

    Put your mouse over My SuperCoder. Select Logout from the bottom of the list.

User Tips: Viewing Multiple Pages

  1. Can I Have More Than One SuperCoder Page Open at a Time?

    Yes, you can have more than one SuperCoder page open in a single browser. To open a new page, press the CTRL button on your keyboard and continue to hold it down while you click the menu link for the page you want to open.

    As an example, if you're on a Code Details page, you may want to open a new CCI Edits Checker page, as well. Use your mouse to hover over Coding Tools in the main SuperCoder menu to see the drop-down list of options. Press CTRL on your keyboard and continue to hold CTRL while you click CCI Edits Checker in the drop-down list. You'll see a new tab for the CCI Edits Checker page appear in your browser. To view that page, click its tab. This approach applies to the latest versions of browsers such as Google Chrome, Mozilla Firefox, Microsoft Internet Explorer, and Apple Safari.

    If you want to view both pages simultaneously on your screen, side-by-side, your browser may allow you to click and drag a tab to open a new window on your desktop. Your preferred browser may have additional page viewing options described in its Help feature.

CEUs (Continuing Education Units)

  1. SUPERCODER CEU ACCESS
    Log on to Supercoder.com



    Goto Exclusive and select Continuing Education Unit



    On selecting Continuing Education Unit, it will take you to the CEU Quiz page where you can take the test

  2. Which Credentials Do SuperCoder Coding Alert CEUs Count Toward?

    You may use CEUs earned from SuperCoder Coding Alert quizzes to meet requirements for a variety of credentials, including AAPC’s CPC® and CPC-H®, certain AAPC specialty certifications, AHIMA certifications, and Radiology Coding Certification Board’s RCC. See the table below for details.

    Newsletter

    CEUs Available

    Anesthesia Coding Alert

    CPC, CANPC™

    Cardiology Coding Alert

    CPC, CCC™

    Dermatology Coding Alert

    CPC, CPCD™

    ED Coding & Reimbursement Alert

    CPC, CEDC™, AHIMA

    E/M Coding Alert

    CPC, CEMC™

    Family Practice Coding Alert

    CPC, CFPC™

    Gastroenterology Coding Alert

    CPC, CGIC™

    General Surgery Coding Alert

    CPC, CGSC™, AHIMA

    ICD-10 Coding Alert

    CPC, AHIMA

    Inpatient Facility Coding & Compliance Alert

    CPC

    Internal Medicine Coding Alert

    CPC,CIMC™

    Neurology Coding Alert

    CPC

    Neurosurgery Coding Alert

    CPC

    Ob-Gyn Coding Alert

    CPC, COBGC™

    Oncology & Hematology Coding Alert

    CPC, CHONC™

    Ophthalmology Coding Alert

    CPC

    Optometry Coding Alert

    CPC

    Orthopedic Coding Alert

    CPC, COSC™,  AHIMA

    Otolaryngology Coding Alert

    CPC, CENTC™, AHIMA

    Outpatient Facility Coding Alert

    CPC-H

    Part B Insider

    CPC

    Pathology/Lab Coding Alert

    CPC

    Pediatric Coding Alert

    CPC, CPEDC™

    Podiatry Coding Alert

    CPC, CASCC™, CPCD, CSFAC™

    Practice Management Alert

    CPC, CPPM®

    Psychiatry Coding & Reimbursement Alert

    CPC

    Pulmonology Coding Alert

    CPC

    Radiology Coding Alert

    CPC, CIRCC®, RCC

    Urology Coding Alert

    CPC, CUC™

Coding Tips

  1. What's the Fastest Browser to Use?

    To obtain the fastest click through times for SuperCoder.com, use Mozilla Firefox. Google Chrome is second best. You can still use SuperCoder.com with Internet Explorer or Safari, but the click through times will be slower.

    Mozilla Firefox is free to download at http://www.mozilla.com/en-US/firefox/ and a breeze to use. In minutes, I converted to Firefox this fall after using Internet Explorer for years. I've never looked back.

  2. How can I find an ICD-9, CPT and HCPCS code by keyword?

    Looking for a Diagnosis by Key Term? Follow ICD-9-CM Coding Conventions in SuperCoder.com.
    Practice ICD-9-CM Official Coding and Reporting Guidelines in SuperCoder.com -- just like you did with your ICD-9-CM coding manual -- to locate the appropriate ICD-9-CM code using a key word. Start with the Alphabetic Index and search by the noun’s first letter. For instance, documentation indicates a patient has late effects of an ankle sprain. You look up late/effects/sprain and find 905.7. You click on the code to verify your selection in the Tabular List – just like ICD-9-CM Official Coding and Reporting Guidelines teach you.
    Speed tip: For neoplasm and hypertension, you can skip step 1 and go straight to the Neoplasm Table and Hypertension Table located under the Alphabetic Index. Similarly you can search for CPT and HCPCS code

  3. How Can I Search Faster by Key Word?

    From SuperCoder's Home page, check the type of code you want to find. Selecting CPT, ICD-9, or HCPCS rather than the All box will make the search faster.
    On other SuperCoder search pages, pick the codeset you’re looking for from the drop down menu.

  4. How Can I Eliminate Steps When Searching?

    You can customize your search to cut down on page clicks. SuperCoder search is set up to show a code’s full hierarchy, which allows you to see all codes in a given family. The full view prevents you from accidently choosing an incorrect code because you didn't see all possible codes. You see codes that might be more appropriate that you may not have otherwise considered. Speed tip: If you prefer to keep your search within the Details view, you can skip the hierarchy view and go directly from locating a searched term to the code's details page. Choose this option under Custom Search from SuperCoder's Main Menu

  5. How do I find the ICD-9 code for an abdominal symptom that ICD-9 does not classify elsewhere?

    Go to the ICD-9 Index, select S. From the alphabetic index, go to "Sy". Scroll down to locate "Symptoms". Click on the + sign to open the associated terms. In the list, you'll see "abdomen NEC." Click on the red number 789.9 to see the code’s definition. If you have your custom search set on Details, you'll be taken directly to the code's detail page where you can view related Coding Institute Specialty Alert articles, the code's chapter guidelines, and more. If your search is set on Listings, clicking on 789.9 will take you to the code's hierarchal page, which will show you the code's subcategory and family codes.

  6. What do the red dots mean beside a code when I search for it in SCC?

    A red dot indicates the code is new for that year.

  7. Get Expert Answers 24-7
    How do I ask a coding question on SuperCoder's Ask an Expert?

    From SuperCoder’s main menu, roll over Coding Answers and select Ask an Expert.

    Click on the blue Submit a Question.

    A new page will open. Take these steps:

    1. Fill in the question title.
    2. Enter your question in the middle box.
    3. Select your specialty from the Choose a Category drop down menu.
    4. Click the orange Send button.

    SuperCoder’s coding experts will answer your query within 24 hours Monday through Friday (business days only) from 9 am to 5 pm Eastern Daylight Time.

    To view your answer, go back to the Ask an Expert list. Under the green box, find your question title and click on it. Scroll down to see the expert answer.

    Can’t find your title? Enter the key words in the Search box located on the right hand side of the screen. A list of questions and answers on that topic will appear from which you can select your title.

  8. How Can I See an ICD-9-CM Code's Fifth Digits?

    From a four-digit code's hierarchical view, click on the "+" sign to open the fifth digit code's in that subcategory.

  9. How Can I quickly Switch Between Code Detail Pages?

    Want to stay in a code's detail view and go up or down a code or two? On the top right hand code detail's box, look for your current code in blue sandwiched between two carats: << 52332 >>. Click the left arrow to go up a code and the right arrow to go down a code. To make navigating between screens even easier, look for the "Back" link at the bottom of code hierarchical and details pages to return to the previous page without scrolling back to the top of the page.

  10. How to Research Invalid Message on 95015 Billing?
    While billing this morning, it was telling me that the procedure code 95015 is invalid. Has this code changed?

    Yes, a SuperCoder.com search for this code indicates the code is deleted for 2013 and replaced by codes 95017 and 95018. On any code search window enter, 95015. A subscription to any SuperCoder product containing code search provides the result:


    Click on 95017 and you see the new code's descriptor and articles discussing the new code:


    Use the arrow button to review the differences between the two new codes as discussed under code 95018's 2013 Advice:

Physician Fee Schedule Tips

  1. What Are MUEs?

    An MUE is a medically unlikely edit. Medicare places quantity limits on some CPT and HCPCS codes. You can find the frequency edit under a code’s Physician Fee Schedule MUE row. Look in the Global & Other Info under the final line.

  2. Why Does 87880 Have 0 RVUs in the Fee Schedule?

    SuperCoder's 2011 Physician Fee Schedule contains information from the Medicare Physician Fee Schedule and the Clinical Lab Fee Schedule. If you are getting 0 values for a pathology code (80047-89398), you need to instead enter the code in the Path Lab Fee Schedule window (http://www.supercoder.com/coders-toolkit/fee-schedule/)

  3. How Can I Check Allowed Modifiers?

    SuperCoder's Fee Schedule lets you check Medicare allowed modifiers, such as if 69210-50 is a valid entry. To find this information, go to SuperCoder's Fee Schedule, enter the questioned CPT code, and scroll down to the bottom of the results' display to Modifier Guidelines. To see whether Medicare allows the modifier on the code, look under the "Rules" heading and click on the blue text that applies to the modifier you're researching. For modifier 50 with 69210, the verbiage indicates Medicare factored payment for a bilateral service into a single unit of 69210, so you should not report 69210-50.

  4. Why are there difference between SuperCoder's 2011 fee schedule adjusted rates for my locality and the rates my carrier sent me?

    CMS published the Geographic Price Carrier Indice (GPCI) that determines the carrier specific rates using four decimals for the practice expense instead of three decimals. For example, for carrier 0512 and locality 00 (Mississippi), CMS calculated the practice expense GPCI as 0.9285 (4 decimals) when it should have used 0.929 (3 decimals). CMS has stated that they made a mistake on the table but they are not going to correct it since the published national rates are correct.

    SuperCoder.com along with the other commercial fee schedule web-based applications are continuing to show the published amounts. If CMS publishes new locality data, we will update our system.

LCD Tips

  1. Tap Into LCD Lookup Tool's New Search Options and Expanded Results

    On Feb. 3, 2014, SuperCoder’s popular LCD Lookup tool will add to its arsenal of user-friendly features to make finding payer policies even faster and simpler.

    Choose between CPT®/HCPCS and LCD title search
    A new LCD Lookup feature will make it easier to find the LCD you need. If you want to search by CPT® or HCPCS code, enter the code in the Search by Procedure box. If you know a word or phrase in the title of the LCD, you can enter that in the LCD Title box.

     

    ZIP Code option streamlines search process
    You’ll have two options when you want to narrow your LCD search by location. Choose from a dropdown list of geographic areas or enter the ZIP Code that applies to the claim.

     

    4 fee types make the search speedier
    You’ll be able to make quick work of choosing your contractor type in the upgraded LCD Lookup. Instead of sorting through a long list of options, you’ll be able to make a quick pick from 4 fee types.

     

    1 click opens payer’s related coding articles
    LCD Lookup will offer more information than ever before, helping to keep your coding on track. When you select an LCD, you’ll be able to access articles that the payer has published related to its LCD. You’ll also find links to any associated NCDs and to all versions of the LCD (e.g., archived versions) available on CMS.gov.

ICD-10 ELearning

  1. What does a course include?

    Training, courses and quizzes are included in the course. The course does not currently offer AAPC and AHIMA-approved CEUs.

  2. How does a course work?

    You can login to the course with your user id and complete the chapters at your own pace. Quizzes are included at the end of main chapters for you to test your understanding. To ease your understanding of our ICD-10 courses, online demos and an instructional manual are coming soon. A representative would be happy to show you how the course works for you to assess the benefits this on-line learning platform provides.

  3. Does a course include ICD-10 code search and tools?

    No, but you may subscribe to ICD-10 code search, ICD-10 coding tools, and ICD-10 Coding Alert by purchasing ICD-10 Coder on SuperCoder.com. ICD-10 Coder includes Code Search of ICD-10-CM, ICD-9 Vol 1-2, CPT, and HCPCS along with monthly coding advice in the online newsletter ICD-10 Coding Alert, an ICD-9-ICD 10 Bridge that includes GEMS and approximation logics to help you map your ICD-9 codes to ICD-10. In addition, ICD-9 code details pages include the associated ICD-10 codes so you can learn the new codes as you code today.

  4. Does the course offer any support?

    ICD-10 Elearning courses include technical and curriculum support. For any questions pertaining to access and the lessons email your question to ICD10@supercoder.com For curriculum support, all training course questions are answered by our certified coders. Questions are answered by our certified coders within 24 hours, Monday-Friday 9 am – 5 pm EST on business days.

  5. How can I ask other ICD-10 questions not covered in the course?

    For ICD-10 questions not about the training course, the ICD-10 Coder Practical Applications and ICD-10 Coder’s Total Prep include 5 ICD-10 questions that you may ask on SuperCoder.com’s Ask an Expert ICD-10. These questions are also answered by our certified coders within 24 hours on business days. You may purchase Ask an Expert questions at http://www.supercoder.com/coding-answers/ask-an-expert

  6. Does the course(s) offer Continuing Education Units (CEUs)?

    No CEUs are currently offered.

  7. I am NOT a SuperCoder active subscriber. How do I access my ICD-10 Elearning course(s)?

    To reach the ICD-10 Elearning home page, enter in your browser window: http://elearning.supercoder.com/
    On clicking enter, you will go to SuperCoder’s generic ICD-10 Elearning home page. To access your course(s), log in by entering your 1) Username and 2) Password and 3) clicking LOGIN.

  8. I am a SuperCoder active subscriber. How do I get to my ICD-10 Elearning course(s)?

    You can access the course either:

    • From Logged in SuperCoder

    When you are logged in on SuperCoder to go your Elearning course, 1) in SuperCoder’s main menu hover over “ICD-10” and 2) at the bottom of the drop down menu select your course title such as "ICD-10 Coder’s Total Prep." On clicking the title, you will go to your course’s home page and be automatically logged in.

    • Directly From Browser

    In your browser window, enter http://elearning.supercoder.com/
    On clicking enter, you will go to SuperCoder’s generic ICD-10 Elearning home page. To access your course(s), log in by entering your 1) Username and 2) Password and 3) clicking LOGIN.

  9. I already have a SuperCoder.com Subscription. Will I receive a separate Username and Password for elearning.supercoder.com?

    No, you will use the same username and password you use for SuperCoder.com on elearning.supercoder.com. Synching your account information allows you to be automatically logged in when accessing your Elearning course(s) from within SuperCoder.com.

  10. How do I get help using my course(s)?

    For immediate customer service on how to use the courseware or account information, email ICD10@supercoder.com

  11. How do I change my Username, Password, or email for elearning.supercoder.com?

    Under the left Navigation panel, you will find My Profile Settings. To change your Username or email, click on Edit profile. To change your password, click on Change Password.

  12. How do I submit a question on SuperCoder.com’s Ask an Expert ICD-10?

    If you have a subscription to ICD-10 Coder Practical Applications or ICD-10 Coder’s Total Prep, you may ask 5 noncourse ICD-10 questions on SuperCoder.com’s Ask an Expert ICD-10. You may access Ask an Expert:

    • From Logged in http://elearning.supercoder.com/:

    Click on the top left SuperCoder.com logo. You will be taken to logged in SuperCoder.com.

    • From SuperCoder.com:

    Login to SuperCoder.com using the same username and password as you use on http://elearning.supercoder.com/
    From the SuperCoder.com main menu, click on Coding Answers and the blue Submit a Question button.

  13. How do I get an answer to a question I posted to SuperCoder.com's Ask an Expert ICD-10?

    From the SuperCoder.com main menu, mouse over Coding Answers and select ICD-10. Scroll down to find your question title or search by keyword for your title.

  14. How do I take the course(s)?

    Start a chapter from either the:

    1A. left Navigation panel

    Click on the triangle to see the chapter titles.

    1B. Gray bar in the Reading panel

    Click on the chapter title to go to the chapter’s Topic outline.



    2A. From the left Navigation panel

    Click on the triangle or chapter title.

    3A) Click the chapter title.

    3B) Click on the topic.

    2B. From the box under Topic outline

    Click on the topic to go to the lesson’s first page.



    After you click on a topic, the lesson’s first page will appear in the main Reading Panel.



    Now simply click on the arrow at the bottom of each page to advance through the chapter to the end of chapter quiz.

  15. How should I use the buttons at the bottom of a lesson page?

    At the bottom of a lesson page, you will see arrows that guide you to next, previous, last, first or home page of that chapter. Click a symbol to:
    move on to next page
    go back to previous page
    go to the last page in the chapter
    go to the first page in the chapter
    go to the home screen


  16. How do I take a quiz?

    Most chapters include a quiz at the end. You can reach the quiz by:

    • Advancing Through the Chapter

    If you progress through the lessons using the next page arrow, after you read the last section lesson, the quiz will start automatically.

    • Clicking on the Quiz Title

    From the Navigation panel or Topic outline, look for the red checkmark indicating a quiz. Click on the quiz link to start the section test.

    Note: You cannot access the quiz unless you have read the section’s lesson by clicking through the pages.

  17. How do I see the chapter titles in the navigation panel?

    In the left Navigation panel, click on My Courses. The arrow will rotate to upside down and the chapter titles will become visible.





  18. How do I know how much of the course I have completed?

    You can know your progress by simply completing a CEU quiz at the end of each chapter. Once you are satisfied with your score, you can end the learning process.

  19. Why can't I access a quiz?

    You cannot access a quiz unless you have clicked through the lesson’s pages to “read” the section’s lesson.

SuperScrubber for Physicians

  1. What features does SuperCoder’s SuperScrubber for Physicians include?

    • International Classification of Diseases ICD-9 Volume I - Tabular listing
    • International Classification of Diseases ICD-9 Volume II - Index to Diseases
    • Current Procedural Terminology CPT
    • CPT Modifiers
    • Healthcare Common Procedure Coding System HCPCS Level II
    • HCPCS Level II Modifiers
    • All medical specialties except Anesthesia
    • NCD/LCD Coverage
    • Medicare contractors by state
    • NCCI Bundling/Unbundling Edits
    • National Physician Fee Schedule - Relative Value Units, Global Surgery

  2. What do the priority/severity levels of the Error messages mean?

    There are 4 different levels of error messages that the coder should be aware of. You should fix the critical and high errors. Medium and low error changes are up to the coder’s discretion.

    PrioritySeverityExplanation
    1CriticalThese are the most important and crucial errors in the medical claim. They should be fixed or the claim would most likely be denied payment.
    2HighThe claim may be denied payment if not fixed.
    3MediumThis type of message is fairly important but not crucial for the claim.
    4LowThis type of messages should be taken as warnings and additional info.

  3. Can I get a trial of SuperScrubber for Physicians?

    Due to the requirements of our claim scrubber, no trial period is allowed.

  4. Can I get a refund of SuperCoder’s SuperScrubber for Physicians?

    You may receive a refund but the $20 processing fee is nonrefundable. In other words, we will refund your account for the cost of the scrubber minus $20.

  5. Can I store my results?

    SuperScrubber for Physicians provides short-term demographic storage but not long-term storage of results. Patient information is stored between error reports. You can fix a claim after viewing the error messages without reentering patient and encounter data. Once you exit the claim, the data must be reenetered.

  6. Can I print my results?

    The SuperScrubber real-time individual claim scrubber tools do not allow printing. For copies of your errors and storage, try SuperScrubber for Batches (coming in March).

  7. What does the contractor box mean?

    To check the claim for Medicare LCD ICD-9 allowed codes, you must select your contractor or carrier number. If you don’t know your contractor’s number, click on the blue Contractor letters and select the contractor name from the pop-up list.

  8. Will SuperScrubber for Batches eliminate all my denials?

    While SuperScrubber for Batches will improve your claim acceptance rate, it will not completely eliminate all your denials. A full solution requires a scrubber that can have a customized rule set that takes the knowledge of the billing company or medical practices and codifies it so that it can be applied to every claim before submission.

SuperScrubber for Batch Claims Processing

  1. Super Coder Scrubber for Batch Processsing

    Billing

    How many claims are included in the annual/monthly price?
    How may I pay for high volume claims?
    Can two users share the same license?



    How many claims are included in the annual/monthly price?

    400
    Top

    How may I pay for high volume claims?
    Charges for high volume claims are to be paid monthly. If you exceed 400 claims in a month you will receive an invoice via email for the excess which are charged based on volumes, see the chart below. You may pay with either a credit card or check. If your account has a credit card associated, the card will be charged the high-volume charge after the month's close and a receipt sent to you. If no credit card is associated with the account, your invoice will be due within 14 days. If a credit card on file cannot be processed,  or a check is not received within 14 days, access to the Scrubber will be removed until the account balance is paid. Please contact your sales or customer service representative for any billing queries and assistance.

    Claims per Month Charge per Claim
    1-400 $0.00
    401-5,000 $0.08
    5,001-25,000 $0.07
    25,001-50,000 $0.06
    50,001-100,000 $0.05
    100,001+ $0.04



    Can two users share the same license?

    If you buy a subscription, there are no limits to the number of users who may share that license, provided that they do not simultaneously login which is not possible. SuperCoder offers bulk discounts on the subscription fee. Please contact customer service for assistance and special pricing.
    Top

    Trial

    Can I get a trial of the Scrubber for Batch Processing?

    No trial is offered for the Scrubber.

    Top

    Basics

    Will SuperCoder’s Scrubber eliminate all my denials?
    What items will the Batch Scrubber check?
    What items does the Autofix change?
    Will I be able to save a report showing the changes I made?
    What file formats does Scrubber for Batch Processing accept and export?
    How many claims can I check at a time – is there an upper or lower limit?
    How can I get LCD, CPT-ICD-9 and other information about a code?
    How does the Scrubber interact with billing software?
    Is the Batch file and claims reworking HIPAA secure?
    What is the maximum number of claims one file can contain?
    What file formats does Scrubber for Batch Processing accept and export?
    What is the maximum number of ICD-9 and CPT®/HCPCS level II codes that can be used on one claim?
    How do I make my own edit rules or add additional rules?





    Will SuperCoder’s Scrubber eliminate all my denials?
    While Scrubber for Batch Processing will improve your claim acceptance rate, it will not completely eliminate all your denials. Some denial reasons are insurer-specific and require an insurer-level scrubber that includes the insurer's private rules. These scrubbers, however, can be hard for a coder to understand and has to be run per insurer. Alternatively, a clearinghouse may perform scrubbing for all insurers. The clearinghouse scrubber may change claims without you knowing causing confusion as to how the error was incorporated in the claim. By preclearinghouse scrubbing the claims, coders can work claims faster and have more clean passes through a clearinghouse scrubber or insurer scrubbers saving time and money by decreasing claims rework and submissions while speeding payment.

    Top


    What items will the Batch Scrubber check?

    SuperCoder’s CMS 1500 Scrubber for Real Time and Batch Processing scrubs claims for more than 50 top denial triggers and suggests compliance-increasing fixes. 
    CCI Edits

    • Explains when modifier 59 is appropriate
    • Improves compliance by alerting to bundled codes
    • Protects payments with modifier allowed prompt
    • Suggests modifier 25 application as needed


    Code Validation

    • Checks if ICD-9 code is valid for date of service
    • Ensures claims aren’t denied due to missing 4th or 5th digit
    • Checks if CPT® code is valid for date of service
    • Checks for invalid procedure code


    Coding Guidelines
    Prevents claims denials from:

    • CPT® hierarchy relationship
    • CPT® parent-child relationship
    • incorrect anesthesia modifier application
    • missing base code
    • modifier 24-code conflict
    • modifier 25-code mismatch
    • modifier 63 nonallowance
    • E code misordering
    • V code incorrect order
    • Wrong modifier based on place of service

    Medicare Outpatient Code Edits
    Warns of denial due to:

    • ICD-9 code and gender conflict
    • CPT® code and age conflict
    • CPT® code and gender conflict


    Medical Necessity

    • CPT® -ICD-9 code CrossRef using top diagnoses submitted to insurers for procedure
    • LCD
    • NCD

    Medicare Physician Fee Schedule
    Alerts to requirement for:

    • bilateral modifier 50
    • modifier 57


    Prevents overbilling with check on:

    • code status
    • professional, technical components
    • units-bilateral modifier 50


    Plugs revenue drain by:

    • suggesting RVU descending-value code reordering
    • checking:
    • assistant surgeon allowance
    • modifier 51 excemptions
    • co-surgeons allowance
    • team surgeons permission

    Medically Unlikely Edits (MUEs)

    • Stops over coding with MUE violation warning


    Patient Demographics

    • Age
    • Date of service
    • Gender


    Private Payer

    • Prevents paybacks with modifier 51 reminder.

    Top
    What items does the Autofix change?

    Autofix changes items that are definitively wrong and can have only one method of fixing. Autofix scrubs the claim with the following actions:

    • Reorders claim in relative value unit (RVU) descending order
    • Removes CPT® component code when CCI edit allows no modifier to override the bundle
    • Removes modifier 25 on a non-E/M code
    • Removes modifier 24 on a non-E/M code
    • Removes nonallowed modifiers on an E/M code
    • Removes modifier 63 when not allowed
    • Removes anesthesia modifier on a non-anesthesia code
    • Removes +99100 when age requirement is not met
    • Removes code with Status T - Always bundled code
    • Removes code considered child of another CPT® code, per CPT®

    Top

    Will I be able to save a report showing the changes I made?

    Yes, you can download in Adobe Acrobat PDF® a Variance Report that shows the differences between pre- and post-autofix and autofxes.

    Top

    How can I get LCD, CPT-ICD-9 and other information about a code?

    View DetailsTakes you to a page containing more information about the code such as:

    • Lay Term
    • LCD Lookup
    • CPT-ICD-9-CM CrossReference
    • Modifier Crosswalk
    • Fee Schedule

    Top How does the Scrubber interact with billing software?

    The coder views the error report and makes any adjustments. The biller can then take the XML or ANSI 837 adjusted items and incorporate them into the billing software. A variance report showing the original errors, corrected errors, and autofixed errors can be downloaded in Adobe Acrobat PDF and saved  to the biller's system.
    Top
    Is the Batch file and claims reworking HIPAA secure?

    500
    Top
    What file formats does Scrubber for Batch Processing accept and export?
    XML and ANSI 837.
    Top
    How many claims can I check at a time – is there an upper or lower limit?

    You can check a single claim instantly (real time) by directly keying in the information, or you can upload a batch file (in XML or ANSI 837 format) containing up to 500 claims, and extract a repaired file in the same format.
    Top

    What is the maximum number of ICD-9 and CPT®/HCPCS level II codes that can be used on one claim?

    A single claim has addable lines to include more than 100 CPT® and/or HCPCS level II codes. Each line item can contain 4 ICD-9 codes, 4 modifiers, and 1 unit field.
    Top
    How do I make my own edit rules or add additional rules?

    The Scrubber for Batch Processing does not currently offer individual rules or allow users to add their own rules. Email customerservice@supercoder.com with your specifics and we will look into fulfilling your request. Our mission is to make our products meet our clients' needs.

    Quick Start Info

    How do I access the Batch Scrubber?
    How do I upload a batch file?
    Where does the Batch ID come from?
    What information is shown in the Batch Dashboard?
    What does the Status Flag Color represent?
    What do the Actions permit the coder to do?
    What information does the Batch Claim List include?
    How can I rework a claim?
    When I'm on the Claim Review page, how can I return to the Batch Claim List?
    When I'm on the Batch Claim List, how can I return to the Batch Dashboard?
    How can I export a file? What format will the export file be in?
    What date format should I use?
    What does the scrubber do with an ANSI 837 file?
    How can I prepare an XML file?
    Where can I find the contractor ID and state name abbreviations that the tool requires?



    How do I access the Batch Scrubber?

    In your browser window, enter https://www.supercoder.com/login. Log in by entering your email/username and password. From SuperCoder's main menu, mouse over "Coding Tools" and under Batch Proccessing, click on "CMS 1500."



    Top How do I upload a batch file?

    On http://www.supercoder.com/scrubber/batch-processing/, follow these steps to upload a file:

      • Click on Choose File
      • Navigate to the location on the file's location on your system.
      • Click Open 


      • You will see the "Pending" message indicating the file you selected.

      • Click Upload


        Note: Larger files containing multiple claims and/or claims with numerous codes may take up to 3 minutes to load.

      • Your file will appear in the Batch Dashboard below the Submit a Batch grey box

      Top
      Where does the Batch ID come from?

      SuperCoder's Batch Scrubber will assign your file a Batch ID number (B#).

      Top


      What information is shown in the Batch Dashboard?

      From left to right, you will see a column for:
      BATCH ID (#BIxx) that SuperCoder’s Batch Scrubber assigns to each file on upload
      FILE NAME that you saved the file as on your system
      CLAIMS shows the number of claims included in the batch file
      UPLOAD DATE which displays the date you uploaded the file into SuperCoder’s Batch Scrubber
      STATUS indicates the most severe error level detected in the claims
      ACTIONS you can take on the file. These include file:

          • Repair – see the individual claims in the file
          • Delete – remove the batch file
          • Export – save the batch file back to the user's system.


      <What does the Status Flag Color represent?

      The Status Flag color (red - critical, medium - orange, yellow – low, green - clean) indicates the most severe level found on any of the claims included in the batch file. This gives the coder a glimpse of the files with the most severe errors so that she may work them first. The flag color indicates 4 levels:

      Priority

      Severity

      Explanation
      1 Critical The file contains a critical error that must be fixed to avoid claim denial, incorrect payment, and/or code misuse. Examples include CCI edits not allowing a modifier, invalid modifier use per CPT®, and invalid code.
      2 Medium The file contains an error that may cause the claim to be denied. Fixing it is fairly important but not essential for claim payment. Examples include CPT®-ICD-9 code mismatch, ICD-9 not on NCD, and incorrect descending value order.
      3 Low The file contains a warning that adding/removing additional info may promote correct code usage and speed claim payment.
      4 Green No errors detected for checked items.

      Top


      What do the Actions permit the coder to do?

      From the Batch Dashboard, the user can select from these file actions:

      1. Repair – see the individual claims in the file
      2. Delete – remove the batch file
      3. Export – save the batch file back to the user's system.




      Top


      What information does the Batch Claim List include?

      The batch claim list includes columns for (From left to right):
      CLAIM ID - (CI#xxxxxx) that a user assigns to each claim on upload
      CLAIM DATE OF SERVICE which displays the claim's date of service pulled from the data you included in the file
      NO. OF EDITS the number of edits the Batch Scrubber detected in the claim
      STATUS indicates the most severe error level detected in the file
      TYPE OF ERRORS gives a summary of 6 error groups (E.g. modifier, CPT®-ICD Mismatch)found in the file
      ACTIONS you can take on the file. These include file review of a file that has:

      • http://www.supercoder.com/webroot/images/front/c-review-btn.jpg-Changes from the user
      • http://www.supercoder.com/webroot/images/front/nc-review-btn.jpg-No changes from the user

        EXPORT – Check the box under Export to include the claim in the batch file for export back to the user’s system

      • Tip: A Select All box is included at the top and bottom of the Batch Claim List for quick inclusion of all a file's claims for export. Or the user can choose to export only claims that she has changed.

      Return to the Batch Dashboard

      Top




      How can I rework a claim?

      SuperCoder's Batch Scrubber is designed for the coder to adjust the claim and get instant feedback. Here's how:

      1. From the Batch Claim List, click http://www.supercoder.com/webroot/images/front/c-review-btn.jpg. The claim data is automatically loaded into the CMS 1500 form and ready for instant reworking. For quick error fixing, errors are shown at each code level. The same errors are summarized at the bottom of the claim
      2. Make changes by clicking:
         Errors that are black and white such as modifier 25 on a procedure code will be automatically fixed.
        A new claim row will be created for you to add another CPT® and/or HCPCS level II code.
        Add 3 More Three fields for entering additional ICD-9 codes will be added.
      3. Review the updated error messages. All information on the claim and on the claim's Batch Claim List will be refreshed.

      Top




      When I'm on the Claim Review page, how can I return to the Batch Claim List?



      Top




      When I'm on the Batch Claim List, how can I return to the Batch Dashboard?



      Top




      How can I export a file?

      Batch Claim List: Select individual or all claims to include in the file and click the export button at the bottom of the list. The file will automatically download to your system.



      Batch Dashboard: Click export and all claims in the file will be exported to you



      Top




      What format will the export file be in?

      The same format that you used to upload the file will be used as the export file.

      Top




      What does the Scrubber do with an ANSI 837 file?

      SuperCoder's Batch Scrubber (CMS-1500) accepts claim information in standard ANSI 837 format. This tool is not for creation of an ANSI 837 file. An 837 file is generated by the user's billing software or third-party software. The ANSI 837 file containing the claim data can be uploaded and scrubbed and repaired using SuperCoder's Batch Scrubber (CMS-1500). The tool can scrub the claims data in an 837 file, give advice on adjustments, allow adjustments, and  export the repaired ANSI 837 file.

      Top




      How can I prepare an XML file?

      • Download the sample XML form from the Tool page and save the XML onto desktop or any other location on your hard disk.
      • Right click on the XML file – go to “Edit” and open the file with Notepad or Wordpad. In the Notepad or Wordpad, you can add or delete claim lines as per your data to be scrubbed. Also, modify the data fields into each claim line – put your own coding data such as: 
        Claim ID (this should be unique for every single claim) 

        Patient Information: 
          Patient Name 
          Birth Date (DOB) [date must be entered in YYYY-MM-DD format. Always use "hyphen (-)" in between+ 
          Gender 
          Encounter date (DOS/Date of Service) [date must be entered in YYYY-MM-DD format. Always use "hyphen (-)" in between] 

        LCD info (if LCD is to be checked): 
          State (Abbreviated term) 
          Contractor type 

        Coding Information: 
          Procedure code (CPT®  / HCPCS) 
          Diagnosis code (ICD-9 Vol.1code) [max. 4 diagnosis codes per CPT®/HCPCS code] 
          Modifier (for corresponding CPT®/ HCPCS only) [max. 4 Modifiers per CPT®/HCPCS code] 
          Unit (Unit of CPT®/HCPCS codes to be billed) 

        When necessary, add more claim IDs and other claim lines based on your no. of claims in a single batch. Just paste the previous claim ID’s lines in the editable notepad and then replace the coding data and patient info as per the new claim/chart.
      • Once all data modifications are complete for an entire batch, just press "CTRL S" to Save the file. The data modifications are automatically changed and saved in the same downloaded XML form. Now open the XML by doubleclicking on it and you can see the data changes reflected in it.



      What date format should be used?

      The input date must be in "yyyy-mm-dd" format. You must use "-"(hyphen) in the date. *E.g. – 10th March, 2011 should be entered as, 2011-03-11]

      Top
      Where can I find the contractor ID and state name abbreviations that the tool requires?
      To fill up the required fields in the XML form
      Select Contractor Type 
      1 -- Carrier 
      2 -- FI 
      3 -- RHHI 
      4 -- DMERC 
      6 -- DME PSC 
      8 -- MAC - Part A 
      9 -- MAC - Part B 
      10 -- DME MAC 
      11 -- HHH MAC 

      Select State Index Number (in "Contractor state" area of XML)

      STATE NUMBER
      All States 0
      Alabama 2
      Alaska 1
      American Samoa 4
      Arizona 5
      Arkansas 3
      California - Entire State 6
      California - Northern 66
      California - Southern 67
      Colorado 8
      Connecticut 9
      Delaware 11
      District of Columbia 10
      Florida 12
      Georgia 14
      Guam 15
      Hawaii 16
      Idaho 18
      Illinois 19
      Indiana 20
      Iowa 17
      Kansas 21
      Kentucky 22
      Louisiana 23
      Maine 26
      Maryland 25
      Massachusetts 24
      Michigan 27
      Minnesota 28
      Mississippi 31
      Missouri - Entire State 29
      Missouri - Northeastern & Southern 61
      Missouri - Northwestern 62
      Montana 32
      Nebraska 36
      Nevada 40
      New Hampshire 37
      New Jersey 38
      New Mexico 39
      New York - Downstate 63
      New York - Entire State 41
      New York - Queens 64
      New York - Upstate 65
      North Carolina 34
      North Dakota 35
      Northern Mariana Islands 60
      Ohio 42
      Oklahoma 43
      Oregon 44
      Pennsylvania 45
      Puerto Rico 46
      Rhode Island 47
      South Carolina 48
      South Dakota 49
      Tennessee 50
      Texas 51
      Utah 52
      Vermont 55
      Virgin Islands 54
      Virginia 53
      Washington 56
      West Virginia 58
      Wisconsin 57
      Wyoming 59

ASC Questions

  1. I have a current subscription that includes code search but not APCs. How do I upgrade my search and tools to include ASC features?

    Please call customer service at 1-866-228-9252. A customer care representative will help you in setting up your account.

  2. OPPS Versus MPFS
    What do the three labels of “OPPS Freestanding”, “MPFS Physician”, and APC Hospital Based” listed in the ASC tool mean?

    The sections listed represent: OPPS Freestanding: If you are in a freestanding ASC (meaning one not owned or partially owned by a hospital), the facility portion (or the center’s portion) of the procedure is paid under the Outpatient Prospective Payment System (OPPS). MPFS Physician: For all ASCs, the professional portion (or the physician portion) of the procedure is paid to the physician under the Medicare Physician Fee Schedule (MPFS). MPFS Facility RVUs are used to calculate the reimbursement due to the physician under Part B for the professional services. APC Hospital Based: ASCs that are partially or fully owned by a hospital, report the facility cost using an Ambulatory Payment Classification (APC).

  3. Facility Versus Nonfacility RVUs
    Under "MPFS Physician," what is the difference between the facility and nonfacility relative value units (RVUs)?

    Facility RVUs: In an ASC, the professional portion (or the physician portion) of the procedure is paid to the physician under the Medicare Physician Fee Schedule (MPFS) using the facility RVUs. These do not include costs associated with the facility, which are charged separately to the Fiscal Intermediary (Part A). MPFS Facility RVUs are used to calculate the reimbursement due to the physician under Part B for the professional services provided in a facility setting. Nonfacility RVUs: The professional portion (or the physician portion) of a procedure provided in an office or other nonfacility setting is paid under the Medicare Physician Fee Schedule (MPFS). Nonfacility RVUs are used to calculate the reimbursement due to the physician under Part B provided in a nonfacility setting, which accounts for the physician’s added costs of rent, staff, etc.

  4. Credit Device List Basics
    What is the credit device list?

    This list of codes details device codes (HCPCS C codes) that per CMS require modifier FB or modifier FC on the ASC procedure code when the device is furnished at no cost or with full or partial credit. These C codes have no ASC payment assigned (Packaged service/item; no separate payment made), and also have no APC group assigned. These C codes are used "in pairs" with certain CPT / HCPCS codes (under ASC list ), when devices are implanted during surgery. The FB /FC modifier is then required to be appended to that CPT code .

  5. Modifier FB Basics
    What does modifier FB mean?

    Description: Item Provided Without Cost to Provider, Supplier or Practitioner or a credit was received that covers the cost of the replaced device. Required for Claims: ASC and ED Claims subject to the Outpatient Prospective Payment System (OPPS) Coding Guidelines: 1) Modifier FB is used only when the manufacturer provides the item without cost or the ASC receives a full credit for the cost of the item. 2) Modifier FB is always attached to the surgical procedure code, not the device code. 3) Modifier FB should not be used when the ASC/ED receives only a partial credit toward the cost of the item . THE CENTER/HOSPITAL MUST LOOK AT THE COST OF THE ITEM—NOT THE ASC's/HOSPITAL'S CHARGE FOR THE ITEM – to determine if full credit was received. General Guidelines: Condition codes 49 & 50 are utilized to describe an item that is provided without cost to a provider, supplier, or practitioner for use of items that are under warranty or defective: 49: Product Replacement within Product Life cycle 50: Product Replacement of a Known Recall of a Product Source: Coding Alert

  6. Modifier FC Basics
    When does modifier FC apply?

    If the ASC receives a partial credit of 50 percent or more of the cost of a specified replacement device due to warranty, recall, or field action, the ASC is required to include modifier FC (Partial credit received for replaced device) on the procedure code if the procedure is on the list of specified procedures to which the FC reduction applies. Medicare contractors pay ASCs a reduced amount for the specified procedures billed with modifier FC to account for the lower cost to the facility to furnish the procedure. Source: CMS

  7. Does SuperCoder's Outpatient Facility Coder OPPS CCI Centric Tool order codes based on location?
    On an audit, we were ordering our ASC codes incorrectly based on always using the NF rate rather than the F rate; often our physician walks over to the office exam room to perform an ASC-approved procedure that we’re billing for as an ASC. Can SuperCoder.com help us order our codes correctly?

    Yes, the Outpatient Facility Coder on the CCI Centric page checks your code combination against the OPPS CCI that all ASCs must follow. The values are ordered in descending value order based on whether you select that the procedure has been performed in the ASC (F) or in the office exam room (NF).

Anesthesia Coder

  1. What anesthesia-specific features does SuperCoder's Anesthesia Coder include?

    Anesthesia Coder includes numerous features all fully integrated in your CPT® code search including:

    • ASA CROSSWALK®
    • ASA Reverse CROSSWALK®
    • Relative Value Guide®
    • adjustable unit-time and day calculator
    • annual subscription to Anesthesia Coding Alert with articles added monthly
    • complete past archives of Anesthesia Coding Alert.

MS DRG Tips

  1. What Do DRG's LOS Columns Mean?
    In SuperCoder's MS-DRG Master, what is the difference between the column titled "Geometric Mean LOS" and the one labeled "Arithmetic Mean LOS"?

    The geometric mean length of stay or (GMLOS) is the national mean length of stay for each diagnostic related grouper (DRG) as determined and published by CMS. The arithmetic mean length of stay (ALOS) is the average length of stay experienced by a patient within a chosen DRG. The geometric mean reduces the effect of very high or low values, which might bias the mean if a straight average (arithmetic mean) is used. Hospitals can use GMLOS and ALOS to analyze reimbursement impacting areas. For instance, a hospital analyst could collect their hospital’s ALOS for hospital inpatients in a particular DRG admitted on a particular day of the week to the GMLOS. Variations in the length of stay relative to the day of the week that a patient was admitted can identify days that the hospital is receiving less reimbursement for stays that go over the GMLOS. The analyst can then look for possible patterns or downfalls (for instance patients admitted on Friday have a longer LOS due to lack of testing over the weekend). In addition, patient charts can be identified that have longer GMLOS for a DRG to see if conditions were missed that would equate to a higher reimbursing DRG.

CPT<->ICD-9 CrossRef Instruction Manual

  1. What are the benefits of CPT<->ICD-9 CrossRef?

    You can be your practice's hero thanks to these benefits from CPT<->ICD-9 CrossRef:
    Saves Money

    • Billers can dodge #1 denial reason by ensuring ICD-9 code matches CPT® code.
    • Staff can work denials more efficiently by matching ICD-9 to CPT® codes and visa versa from one of three in-workflow points.

    Saves Time
    • You can look up CPT↔ICD-9 code links as you’re searching without switching places
    • Blue code text means you can jump from ICD-9 code to associated CPT® code details in a single click.

    Gives Insight
    • CPT<->ICD-9 CrossRef provides helpful info so billers can research the potential source of repeat denials.
    • CPT<->ICD-9 CrossRef autosuggests complete codes as you type so you get to your code faster.

  2. What does CPT<->ICD-9 CrossRef do?

    CPT<->ICD-9 CrossRef shows you top submitted CPT® codes for a complete ICD-9 volume 1 code and vise versa. The Coding Institute certified coders have used CMS and private payer data along with analysis and in-the-trenches reporting to determine correctly associated codes.

  3. What does CPT<->ICD-9 CrossRef include?

    You get a stand-alone tool and code search level information to meet multiple workflow needs.

    • Standalone tool - Enter either a complete ICD-9 volume 1 code or a CPT® surgical code (10000-90000) and see associated codes from the other codeset.

    • Code search level information - Code details pages for CPT® surgical codes (10000-90000) and complete ICD-9 volume 1 codes show top submitted codes from the other codeset.

  4. How do I access the CPT<->ICD-9 CrossRef standalone tool?

    You can access CPT<->ICD-9 CrossRef dual entry tool in the following location(s):

    • SuperCoder's main menu - Hover over Coding Tools and select from the dropdown menu, CPT<->ICD-9 CrossRef

    • With a Coding Solutions subscription, you get an extra stand-alone tool access point right on your Coding Solutions home page. Look under Tools & Reference, click on the CPT<->ICD-9 CrossRef tab (previously titled: ICD-9 XREF).

  5. How do I access CPT<->ICD-9 CrossRef information while I am in Code Search?

    On a code details page, look under the green Crosswalks bar as follows:

    • On a complete ICD-9 volume 1 code details page under the green Crosswalks bar, click on the CPT CROSSREF tab. You'll see CPT® codes associated with the page's ICD-9 code.

    • On a surgical CPT® code (series 10000-90000) details page, look under the green Crosswalks bar, click on the ICD-9 Vol 1 CROSSREF tab. You'll see ICD-9 volume 1 codes associated with the page's CPT® code.

    • If you have a subscription to DRG Coder on complete ICD-9 volume 3 code details pages, look under Crosswalks and click on the CPT CROSSREF tab.

  6. How do I see CPT® codes related to an ICD-9 volume 3 code?

    If you have a subscription to DRG Coder on complete ICD-9 volume 3 code details pages, look under Crosswalks and click on the CPT CROSSREF tab.

  7. Why do I see a message of thousands of codes available and no specifics listed?

    CPT<->ICD-9 CrossRef includes diagnoses associated with CPT® surgical codes (10000-90000). In the future, the thousands error will be changed to show actual codes.
    If you have a request for a specific code crosswalk, email it to customerservice@supercoder.com The coding team will try to provide the data to you and to add the information into the tool.

Code Connect Featuring CPT® Assistant

  1. My SuperCoder subscription includes Code Connect. How can I access CPT® Assistant articles?

    SuperCoder’s Code Connect offers a variety of convenient ways to search for and access CPT® Assistant articles.

    1. Universal Search: Enter a keyword into the universal search box near the top of the SuperCoder screen. The Code Search page will open with the search results. Choose the Publications tab to see all publications with results meeting your search criteria. You can narrow the results to show only CPT® Assistant articles by checking the box for CPT® Assistant. You can sort results by relevance, date, or title, or narrow the results by date. When you’re in the Publications tab, you also can search by code using the universal search box. Click an article title in the results to open the page for that article.

    2. Code Details Page: For subscriptions that include the CPT® codeset, go to a CPT® Code Details page and look under the green Related Articles bar. Choose the Code Connect tab to see a list of any CPT® Assistant articles that contain that code. Click an article title to be linked to that article.

    3. Code Connect: On SuperCoder’s main menu, hover over Coding Reference, and then click on Code Connect. Once you’re on the Code Connect page, you can search articles by code or keyword. When results appear, you can sort by relevance and by date. You also have the option of defining the range of dates you want to search. Click an article title to view the article.

Search History

  1. If I clear my browser’s history, will that clear my SuperCoder Search History?

    No, clearing your browser’s history will not clear your SuperCoder Search History, which is visible on the Code Search and My SuperCoder pages. Your SuperCoder Search History is connected to your SuperCoder account rather than your browser history.

    Similarly, your SuperCoder Search History will not vary based on which browser you use to perform a search or which browser you use to view Search History. So if you perform a SuperCoder search using Browser A, that search will be included in your Search History even if you later log in to your account using a different Browser B.